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Suppliers of outdoor porcelain paving & decor
Reviews 66
Anthony noone
Dec 10,2024A very good experience of dealing with the company. I had a slight issue with part of the product supplied, but the customer service was second to none . The problem was resolved without any queries or doubts from the team. Which then enabled me to complete my task. Great customer care , thanks to all the team. Tony
Violette Taghavi
May 31,2024The tiles are good quality.. but I’m so disappointed with the service. £72 for delivery, and they don’t even send you a text with the delivery times. I ordered too little tiles, and no one answers the phone, been trying to reorder again and just can’t speak to anyone. Given this, i was forced to do a new order online instead and ended up with different tiles. No one answers the phone. It’s just not organised. Impossible to plan with when my builder can start and so disappointed with the fact I’ve ended up with different thickness tiles.
David Wolstenholme
Mar 06,2024Excellent choice at a good price with fast, friendly advice and service.
Mountfair Homes
Nov 01,2023We've bought a large amount of paving in 3 batches and we've been given 2 completely different types of paving. PP say it's a batching issue and are refusing to work with us whatsoever but the 2 products we've been sold are completely different and it is not a batching issue. They won't even come out and inspect. We laid it all and our lads never realised the difference until they cleaned it all off for grouting. Their customer service has been shocking. Taking forever to reply. Sending ineligable emails. Breaking promises. Refusing to work with us at all.
Mark Bird
Oct 18,2023Fantastic Company to deal with. They did us a great deal on our Patio Tiles and when a couple arrived damaged they refunded the difference. I would be more than happy to recommend this company to anyone.
Allan Busby
Aug 29,2023Great service,easy to navigate website,competitive prices. Quality products. Fast delivery service keeping me updated with delivery dates and times. So pleased with the finished results. Great company to deal with.
Lucas Mann
Jul 19,2023Order arrived quickly and excellently packed
Stephanie Johnson
Jul 19,2023Goods arrived on time, great CS. Will be using again
Andrea
Jul 15,2023Worst company I have dealt with. Awful customer service , very rude. AVOID
Mr Trevor Bailey
Feb 02,2023Great service, good choice and stock quick delivery and a good price. Delivery was well packed and brought right to the front door.
Nicky Snazell Clinic Limited
Jan 09,2023Service was prompt, very helpful and very polite. Samples were delivered quickly. They made the whole experience easy
Simon Ngai
Dec 21,2022100% recommend this company for your tile needs, communication was great all the way through 2 of my purchases, delivery was spot on and the tiles are amazing for the price!
Ricky kellow
Dec 15,20225 star review for company’s professionalism very straightforward to deal. With and a pleasure to do business with would definitely highly recommend
Laxman
Nov 27,2022The tile size was load smaller than quoted
Customer Andrew Haywood
Nov 17,2022Excellent service. Prompt delivery on this additional items follow on order.
Mr Harbhajan Singh Dev
Nov 11,2022Good Customer service . Good Product and honest dealings
Edward Cairns
Oct 01,2022Paving Store Direct were excellent in every department. Steph was a pleasure to deal with. Do not use any other company for your tiles and patio stones these guys are first class. Over the moon with the product and service
Steve Dawson
Sep 16,2022Beautiful porcelain slabs, and excellent service.
Adrian Cheng
Aug 13,2022Happy with the tile quality and price. Only issue was delivery was a bit delayed. Would use again.
Chapel Street, CW12 4AB, Congleton, GB
https://premierporcelain.co.uk
Philippa Hickman
Feb 04,2025I purchased the District sand 600x600 tile and the prompt service of the sample tiles and then the delivery was excellent . The colour and quality are beautiful . They really have elevated the look of our kitchen/ dining/utility room. Highly recommend Premier Porcelain .