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Reviews 65
Stacey McDonald
Mar 05,2025Fast service and easy set up
Francis
Mar 05,2025Good price, great phone support. Very pleased with the service.
Bethan Bebb
Feb 13,2025I can only praise Stephen Killen who was very patient in explaining what I needed to do. Everything is working well.
Soji
Feb 13,2025A brilliant service and the quality voip phone system. Highly recommend
TC
Feb 07,2025Brillient service from start to completion Sorted out problem with number transfer and retention of analog phones,which did not coincide with fibre installation. Open reach were late in commencing install disconncted the copper land line and to find when started ducting was blocked Pemitel arranged transfer for calls to the mobile phones in the long delay period Their telephone serivice is at a very low price with retention of existing hand sets, backed up with outstanding Customer Service Highly recommended
Carole
Feb 07,2025Excellent communication and service. Changeover from previous telephone company was seamless. Very reasonably priced selection of tariffs. I would thoroughly recommend Premitel.
SELENA WENDY BURNS
Feb 05,2025Affordable efficient and reliable service provided
Peter Owen
Jan 25,2025Needed a IP phone as BT messed up my internet change to Fibre. Ordered a Yealink dect handset and base from Premitel, all configured, and used their free trial. I have to say audio is clear and better than my old landline ever was. I have now had my old number ported so back up and running with it. My emails to Stephen Killen at Premitel were all answered promptly, the order was completed with little fuss and I am impressed with the voice mail, both on the phone and by email. Have not used all the features but more than adequate for my home and business use. I will be ordering a new line very soon for my other office with Premitel as their service is superb and prices very competitive. Thank you Premitel for a simple easy transition to an IP phone service.
customer
Jan 14,2025Very prompt response to initial enquiry and a seamless change from traditional landline with no delay.
Customer
Jan 06,2025Everything so easy with Premital....bye , bye BT.
stuart prestney
Dec 06,2024Very good service and no problems
Ray Roughmoose
Nov 13,2024Fully functional app packed with lots of features. Import mobile phone contacts, voicemail to your email, DND windows, etc. Good audio quality with no obvious delay. Only issue is I have been logged out twice without knowing and missed an important call. Possibly due to an app update from the Play Store. So remember to check after applying an update.
customer
Nov 12,2024They made the process easy to understand. They were efficient, communicative, helpful and polite. All 5* attributes
Tomc
Nov 10,2024Want to retain your land line no and connection after fibre install this is the best answer Have retained our traditional phones and free unlimited uk calls all for only £6 per month So professional and the patience of God in dealing with non tech users Highly recommended
Andrew Stott
Nov 07,2024Making a decision to dump the incumbent telecommunications provider for broadband & phone, Premitel provided hands-on, timely, detailed guidance re their cost-efficient call provision. Enabling me to confidently keep my tel. number with them via an IP phone, over an independent & separate Full Fibre acc. 30+ months I am significantly better off.
Colin P.
Nov 06,2024Great reliable VOIP landline provider for my home.
Daniel Fairbairn
Nov 06,2024Not only is the phone call quality of a much higher standard, but the customer service is far beyond anything I had expected or experienced. Very helpful, communicative, dynamic and resourceful. I am always thankful to have found them and will continue to recommend them.
Gibbs
Nov 06,2024Great company with excellent communication.
Mr Andrew Waring
Nov 06,2024Premitel has saved my house hundreds in expensive phone taffifs. We only used the landline for cases where mobile wouldnt work and we were constanty harrasrd by sales calls. Since primitel rather than paying £20 a month we are paying £6 a month and can filter all calls so only allowed numbers get through and those we dont know must provide their ne via a voice clip where we can either accept or decline. The friendly support are quick, polite and always willing to help you with any problems or questions. Please note we have this setup using a 4G+ Simcard broadband deal and whilst they dont recommend it, i can say we have had zero problems with all calls. The bandwith required to provide voip is under 2megs so as long as your internet is 10megs or more you will be fine! Call quality is as good as if not clearer than landline calls and nobody knows the number they called is handled by VOIP.
Brian Mitchener
Mar 06,2025Moving my landline to VOIP via Premitel was very straight forward with everything explained clearly and the transfer of the landline from my previous media company went as expected.