To leave a review you need to be logged in
Call Private Investigator in the United Kingdom on 0800 061 4397 for cost-effective private investigator and private detective services.
Our PI Agency has been serving London and the United Kingdom for over 20 years, and each of our detective's experience is unmatched.
Reviews 46
Eretta
Dec 09,2024I contacted Privateinvestigator for a family matter and was impressed with their rapid response and professionalism. Despite being expensive, their services were efficient and effective, providing us with the results we needed quickly. While not everyone had perfect experiences, my encounter with Laura and her team was positive, making them a company I would recommend. Overall, a reliable service with some room for improvement in communication. Four stars.
JB
Dec 06,2024I used the services of PI recently. Firstly, I was extremely happy that they could assist so quickly and secondly, that they were able to obtain all the information I required. They are absolutely lovely on the telephone, from Marie at the start, then Laura to the finish. The PI provided updates along the way, via a WhatsApp group they set up. I also received a full report of the case. I would definitely use their services again and I would definitely recommend. Thank you very much!
Sean
Nov 07,2024Used Private Investigator before, and now need to trace a bad debtor, they traced the individual and also served a summons for me. The case went to court and the money was recovered, thank you for all your help! Professional service and polite helpful case manager.
Sarah Lord
Nov 02,2024Professional and reassuring experience at a difficult time. Would highly recommend.
Nicola Roberts
Oct 03,2024This was a first for me, a family matter. I also made my first call at 6pm for surveillance from 8.00 am the following day. It happened! Laura and her team were professional, empathetic and very efficient. It was expensive but well worth it. They get results and quickly. I would not hesitate to recommend their services.
Glynn Brookes
Oct 01,2024Laura and her team , were very professional, nothing was to much trouble, kept us updated on investigation, highly recommend
sarah Decker
Sep 29,2024I actually called them from Canada to help my sister. They helped to prove everything we needed to help her get child maintenance, that her ex was working under the table. They responded fast, were extremely professional, and the technology they used was great. It wasn’t cheap but saved us quadruple what we spent in court fees, not to mention time. I would highly recommend them again.
Bhavna Fatania
Sep 23,2024Made contact again for a refund and asking for their complaints procedure. Their terms and conditions are commital from the instance you make payment. They say you can cancel but you are committed from the time of signing their contract as they start the investigation as soon as you put the phone down on them! This means that you lose your cancellation rights straight away. In reality, this company commits you to paying with no refund available and their ability to deliver results is very poor. Even though I challenged and asked for a response to the results I had found openly from Land Registry, no acknowledgement of this in their response to my complaint! They just keep sending me back to their terms and conditions.
Steve Jones
Aug 30,2024Very rude people answering the phones. Called up to ask if they could help identify some people for us to do with a death of a family member. They said they cant. We asked why, in a nice way, just want to know why as we will be asking others, and no explanations given why they wont help just a very rude reply from two different people. One just hung up on us, the other was very sarcastic when we told them they should not speak to customers in that way. Very rude and unprofessional. Would not even give us their own name due to "data protection". Strange manner of dealing with customers if its a legit company.
hannah rossington
Aug 20,2024I contacted this company to serve papers. Having never dealt with this situation before, I was guided through the process in such a lovely way by Laura, which put me at ease. It was quick and easy and the communication was second to none. I’m very pleased I chose this company. The process server Matt also did his job remarkably well, he was calm, confident and the ideal person to de-escalate a situation and get it done. I would recommend this company.
Brenda Cole
Jul 30,2024I originally contacted the company and spoke with Marie who came across very knowledgeable and caring. After speaking with other agents I decided to use PD Consultants. I was appointed Lois who was my case manager who I found professional and kept me informed from start to finish and was always available if needed. I would like to say a big thank you for all your help and would 100% definitely recommend 🙂
Will Fox
Jul 09,2024Professional discrete and quick thanks
Shane Rawlins
Jun 12,2024Very easy to deal with. Also they talked me through everything and explained the process. Would highly recommend using them
Gavin Home Wells
Apr 25,2024This company operates as PD Consultants and as Privateinvestigator - they told me this on email and the names of the individual's dealing with cases are common between them and on the reviews shown here. I am puzzled by the 31 5 star reviews shown here as my experience was 1 star. I wanted an investigation into a landlord who was very difficult to trace. I provided all relevant information on the person from companies house. They told me the research would provide A Full home address search: any co- ownerships, any buy-to-lets, properties linked to the individual in anyway. If there is a mortgage on the property. This will give you information and assets. Any information of any cohabitation with any 3rd party at the property and if they have cohabitated with any individual. I paid £1,400 up front, and what I got two weeks later was a credit report showing any individual with a credit history who had used any of the addresses registered to the landlord.... The report missed the specific residence in which I was interested and had few of the details promised above. When I questioned the quality of the report i was told on email Thank you for your email, As per your Receipt of order as agreed we state that we to attempt to establish the searches that you wish for us to conduct. (THIS IS NOT TRUE - THEY TOLD ME WHAT THEY WOULD DO AS SHOWN ABOVE.. I DID NOT REQUEST SEARCHERS, I ACCEPTED WHAT THEY OFFERED) We also like to make our clients aware within your Receipt of order that PD Consultants UK Ltd can only report information that is available at the time of the investigation this information could also be reconfirming information given to us by yourself and therefore we make you aware that we cannot guarantee any results from this investigation THIS IS A POOR RESPONSE. THE MAIN RESIDENCE IN WHICH I WAS INTERESTED HAD A MORTGAGE IN THE TARGET'S NAME, AND HE HAD FILED A NUMBER OF PLANNING APPLICATIONS TO THE COUNCIL FOR THIS PROPERTY I thus feel misled. What was offered was not delivered. Using a pin secured webSite to access emails felt almost like setting stage, trying to make the work they did seem secretive, requiring 'confidential' transmission. I feel misled, and that i paid a lot of money for a credit check. I would not recommend either company based on my experience
Sheron George-Rix
Mar 27,2024You couldn't get a more perfect service, from start to finish. Amazing, professional, caring, positive attitude and went beyond meeting the needs. Took on board and grasped the importance of the issue, excellent customer care skills, couldn't recommend anymore highly. 100% positive feedback
Maureen
Mar 23,2024Great service from Laura, excellent communication
SH
Mar 23,2024Absolutely amazing. Did everything they said they would. Would definitely recommend
Roger Normington
Mar 07,2024Very satisfied with the service provided
Mrs P
Jul 06,2023Marie was incredibly supportive and knowledgeable , couldn’t have asked for anything better. If you’re considering private investigation give them a call, you won’t regret it. It’s been a huge relief after such a long period of stress and worry
80-83 Long Lane, EC1A 9ET, London, GB
http://privateinvestigator.co.uk
Jay Moore
Feb 19,2025The services was very rapid and appreciated the courteous professionalism, I would say although they are st the higher end of the pay scale, they were very efficient and completed my request very professionally. I would recommend