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Reviews 473
Debbie
Jan 03,2024Website confusing. Its American & said free worldwide shipping so i thought price was in US$ Turned out to be in GB£.
Marlin
Dec 05,2023Easy buying experience! Super fast shipping and LOVE the LED mask and eye cream. Customer service is fantastic!
Katarina Jakovljevic
Nov 23,2023First of all I would like to give my 5 star rating for the needle-free mesotheraphy device that is absolutely a must of have! It transformed my skin completely, making it smooth, silky and vivid within couple of weeks. I am in my 40' and was looking for a while for a proper addition to my skin care, and have to say, this is it! Additional compliments I give to the Company and their extremely competent and skilful agents! I have experienced some technical issues with my device and they were wast to resolve it in a very smooth and professional manner and this not only pleased me, but gave me the confidence to continue being their client.
lynn rankin
Nov 20,2023I love the products I ordered. Also, customer support was exceptional. They emailed me as a courtesy because I did not add my free gift at checkout and sent it to me. They also helped me with a replacement part I lost while moving. And with the shipment I had a change of address that they quickly resolved. Ces and the rest of the support team was great! I love my mask as well
Jacqueline Heinrichs
Nov 19,2023Great service great product
Ksenya T
Oct 17,2023I purchased LED Mask and was really excited to try it. Unfortunately, it didn't work for me. I was feeling lightheaded after I used it and it hurt my eyes. On top of that it was leaving a deep dent between my eyebrows after the use. I returned it and my tracking number says they received the package a month ago. I still haven't been refunded. I emailed them a few times but every email its wait a little more, we haven't processed it yet. Like seriously? I really want my money back!
marwah bokhari
Oct 16,2023All devices purchased through your site are excellent Blue skin cleansing device And the photomask I advise everyone to buy without any hesitation Thank you for your kind treatment and the speed of shipping and delivery
EAL
Oct 12,2023Great customer service!!
Tsoi Pui Ng
Oct 07,2023Very nice work and fast shipping to be great experience
Oksana
Oct 03,2023I got the argon electrodes for my high frequency device that came with neon ones (purchased elsewhere), they work well with my device. And quality is same. To soon to speak about the actual results (plus I’m slacking on frequency of use). Electrodes came very well packaged knowing how things are handled by post, I was worried.
Sofia Zenteno
Sep 23,2023Great products and very quick delivery
KS poli
Sep 20,2023Love the light weight of the product and it really improves my skin
Paula Sangco
Sep 17,2023Stopped working. Had to return.
NICOLE HERON
Sep 12,2023Very helpful and quick responses.
Jean Hoban
Sep 10,2023I am still waiting on an order that I paid for 6 weeks ago. I then purchased a 2nd item and realised that I could purchase it from amazon and get next day delivery so tried to cancel it. I have heard nothing back from customer services.
Amrit Kapoor
Sep 07,2023I had heard great things about the mask, and bought it to control my fine lines, and improve the overall quality of my skin. I love using this mask, and I have noticed an improvement in my skin texture. I also missed the free eye cream, and was so grateful to Ces for getting in contact, and sending me the product - I hope I am as impressed with the eye cream, as I have been with the mask and customer service, I am sure i will be!
Mandy Harris
Sep 06,2023I missed claiming a freebie with my order, the company contacted me to let me know and then posted my freebie with free postage.. brilliant company, thanks so much
Shiran Zandberg
Sep 01,2023I ordered as a replacement for the wand I have. When the item arrived, it turned out that it did not fit the model I have. So I suggest you note that it does not fit all items. In general, I was also disappointed with the company's service when I contacted them and received a generic answer as if I had corresponded with a bot. Next time I will order from another company.
Ms Chan Yik Sin
Aug 29,2023I have not enjoyed the mask. Contacted with customer service, I have returned PE021 on mid Aug as the mask has to plug in circuit to use. CS confirmed me that they are arranging PE706 to me after I returned PE021.However, I have not received PE706 today. Would you pls follow up the status to me?I should expected s speedy follow up but it makes me disappointed.
Samantha Fenwick
Jan 08,2024Great product and great customer service. I even received a free gift!