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Reviews 109
Busi Mkhumbuzi Pooe
Sep 08,2021Property Fox agent Alice Mlambo showed us an apartment that we liked, and upon signing the lease and going for handover, she and her colleague gave us a completely different apartment that was not only dirty but had broken cabinets and sliding doors. In our eyes, Alice tricked us into signing a lease by showing us a good apartment knowing that the one she would ultimately give to us was not up to standard. We then had to fight with them to get our refund. When the manager Ezelle Saunders eventually sent the proof of payment, we realised she had paid the wrong person! I am shocked at the incompetence and lack of accountability show, even by the CEO Crispin Inglis who called us to admit they were wrong but made no attempt to ensure we received an apology or a refund.
Jon
Apr 29,2021I'm happy with the service received, for me the key is reliability and taking small tasks off my hands. With a portfolio it's good to have Bernard assisting take care of things if and when needed
Jacques Bronkhorst
Mar 22,2021I recently tried to buy a house with property fox, my wife and I walked into the house and immediately fell in love with the place. We were the first people at the open house, and as we went in, we immediately said we would take the house. We pushed our forms in immediately and started the process. The next day we got a contract that was very confusing and incorrect, we tried calling them to explain and fix the contract, they just said the lady that works with things like that was in Capetown and they were working with the problem and it would be sorted out. A day later we were told that suddenly someone else had also put in a offer, someone that was known by someone in the company. The other person has a house in the complex and he is now also interested. We asked them to please get our paperwork in before him as we were first. They never had the audacity to call me about the problem with my contract, or that I was not able to get a full loan at sa home loans. We had a pre aproval at ooba, and that was ignored. The following day they simply told us that we were now second in line and we need to sign a contract stating that if his loan does not go through then we would be next in line. We feel that the way we have been treated was unfair, we missed an opportunity for the house of our dream because of incompetence. The girl that was doing our deal was very new, and she tried to help, but the people who were in charge of her just pushed her into making all the mistakes. This place only has money or buddy buddy mentality and not the customer at heart. There is no words that can explain how I feel and how upset we are. Finding a property in secunda that suits our needs is impossible. Houses here are extremely expensive, and most are in such a state, the people are so money motivated that when new developments come up there are no Yards, the more crap houses they can fit into a area the better. I have been seeking a house for over 7 months now, and when I finally found a place I would be able to call home I was butt f*~"Ed. I am furious at how people who aren't rich investors get treated. You guessed it, it is not the first time I have been screwed over by rich investors. Give a man a chance. I'm very upset how I was treated by this company.
Monica Bothma
Feb 04,2021The agent went to so much trouble to capture the true essence of the property in the pictures and the accurate info on the stats. There was no misleading on the state of the market or the availability of buyers. The service was quick, the overall experience pleasant.
Oriana Carla de Luigi
Feb 01,2021I have found that a Company's biggest assets are the people that work within/for them. To experience proper customer care, reliability, efficiency, and professionalism with commitment and purpose from persons attending to business is what results in all round success. I recommend Mrs Alessandra Da Naya as an exemplary Agent and business partner. She shows integrity, always, and a heartfelt interest in portraying your property in its best light. Work's hard at finding the most suitable candidates for the Sale/Lease of the property. She is also realistic in the advice she conveys to her clients, and therefore, realistic expectations simply result in successful transactions. The client is key to her and her customer service attendance is always sympathetic and professionally approachable. Excellent PropertyAgent and Management services. I highly recommend, Mrs. Alessandra Da Naya.
Liam
Oct 05,2020Yanick was great found a good tenant
AmeliaD
Sep 24,2020Even during the national lockdown, Lourens Viljoen, our agent, gave regular feedback and helped secure the deal. We give Lourens Viljoen and Property Fox 5 stars for excellence service.
NATALIE
Sep 11,2020WE HAD A VERY GOOD EXPERIENCE WITH PROPERTY FOX BUT DO NOT USE THEIR ATTORNEYS FOR THE TRANSFER, USE YOUR OWN ATTORNEY. WE ENDED UP HAVING A BAD EXPERIENCE BECAUSE OF THEIR LAWYERS. OUR HOUSE WAS SOLD IN JULY 2019, SEEING AS THEIR LAWYERS TOOK ABSOLUTELY LONG TO GET MOVING, WE ENDED UP MOVING OUT OF THE HOUSE IN NOVEMBER 2019. THESE LAWYERS GAVE THE WRONG INFORMATION TO THE CITY OF JOBURG TO TRANSFER THE MONEY OWED TO US (THE CLEARANCE CERTIFICATE DEPOSIT). IT TOOK SEVERAL MONTHS FOR THESE LAWYERS TO GIVE THE CORRECT INFORMATION, THIS HAPPENED BEFORE THE GLOBAL PANDEMIC. DUE TO THIS ISSUE, CITY OF JOBURG NEEDS US TO GO TO BRAAMFONTEIN REFUNDS DEPARTMENT TO GET THE MONEY, WE ARE STILL WAITING FOR OUR MONEY AND THESE LAWYERS SHOW NO EFFORT IN ASSISTING US. WE REGRET OPTING TO USE PROPERTY FOXES ATTORNEYS. HOWEVER THANKS TO PROPERTY FOX, OUR HOUSE WAS SOLD BY THE SECOND PERSON WHO VIEWED IT. JUST DO NOT USE THEIR ATTORNEY.
fiona jason
Dec 05,2019I'm a first time home buyer and from the start I spoke to Leslie-Ann at Propertyfox, she helped me, phoned me if I don't understand & really made effort to make me feel less worried than what I was. She is still checking up on everything till today, I would refer Propertyfox to my friends and family anytime. Thanks for helping my husband & I get our perfect house. You are great Leslie-ann. Thanks again, I wish u the best for the holidays👌😃
siddeeq karlie
Oct 23,2019very helpful and quick with the paperwork
Clinton Patterson
Oct 16,2019This was the first time dealing with Property Fox, and it was a really pleasant experience! Lebohang was extremely helpful and efficient, even assisting us with queries unrelated to the actual purchase. Will definitely recommend to anyone!
Jason M
Oct 15,2019Great, responsive and professional team that take pride in the work they do in selling a persons house
Luigi Lottino
Oct 03,2019This was my first time working with Property Fox. Very Professional. Very Efficient. The customer service really was excellent. Most of my communication was with Leslie-Ann and Lebo, and they were so professional and helpful all the way to the end! I would highly recommend working with them! Thanks Again :)
Michael
Sep 28,2019I'll never use anyone else. Low Commission, great service, good advice and professional in every way. What a great experience!
John Fuller
Sep 17,2019Sold our property within a month at the price suggested by Property Fox. Their thorough research ensured we listed at the correct market price without unreasonable expectations that often is the case with other property agents ;) Service was excellent with constant feedback on developments in the sales process.
John Spence
Sep 17,2019From the first phone call after an on-line enquiry, Property Fox have been amazing. Having struggled to sell prior to shifting to Property Fox, our expectations were not that high. Not only did we sell through Property Fox but we got the price we wanted. The whole process was easy and efficient thanks to Micale, Lebohang and the rest of their team. We were kept up to date all the time, and were always dealt with in a friendly, polite and courteous manner. I have nothing but praise for Property Fox and have already recommended them to several friends and colleagues! Thank you!
Kerry
Sep 13,2019Micale, Keanan and Lebo have been absolutely amazing!! My apartment was sold at full asking price within 2 weeks of listing!!!!!🙌 The Property Fox team is always very friendly and efficient to deal with! Kerry
Huston Ware
Sep 09,2019Love the concept of showing viewers my home. I feel I know it best and will bring across its value more effectively when compared to a standard agent. Micale is so cool, super easy to deal with and really does go out of her way to help. I would have no problem referring Propertyfox to anyone considering selling or buying a home.
Grant
Aug 16,2019PropertyFox assisted with the sale of my property. The agent was super helpful and extremely digitally competent. The valuation was a lot more accurate than other generic agencies and had consistent communication with the company. Would highly recommend them to any sellers out there. Its about time the archaic system was changed. Thanks guys!
10 Mill Street, Newlands, 7700, Cape Town, ZA
http://www.propertyfox.co.za
Teodora Grahovska
Nov 17,2022I am so disappointed using their services. I have made an enquiry for one of their properties however no-one came back to me therefore I have decided to make another enquiry and call them. I had so many fake promises someone will be back to me with further details and date for a viewing, but even discussing the problem with their manager who’s said I am on his list and he will definitely contact me by the end of the day, well I still haven’t heard back from them. They were keep saying they are unable to contact the vendor for several days. Also as far as they found out we have a valuation from a different agency they’ve tried to convince me nobody will pay this amount of money for our house without even checking how it looks like. They are so unprofessional and I would never recommend them or using their services.