Regal Fish

4.5 (844 Reviews)

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Fresh, Chilled, Smoked & Frozen fish and seafood home delivery around the UK, including smoked salmon, lobster, prawns, cod, haddock, crab and other shellfish.

Reviews 844

4.5

Out of 5.0

Mrs Brown

Oct 02,2023

Good and polite service , prompt delivery.

Mr Clews

Oct 02,2023

been with Regal for many years always reliable good good quality.

Malcolm Wayne

Sep 28,2023

this was my first and will be my last. the delivery service was awful and uncaring, I live in an assisted apartment on the ground floor got a telephone call from driver saying he was at the main entrance I asked him to press my flat no and i will let him into my flat that was the last i heard from him . i then had to go to reception and they has nu idea if he left my order about a half hour later a fellow resident emerged with my order the driver had JUST LEFT IT

Susan

Sep 19,2023

Excellent quality, really fresh fish. Delivery very good. Have had fish from Regal Fish for several years now and have never been disappointed

Mr/Mrs Hare

Sep 09,2023

Bought a pack of jumbo fish fingers in batter. Unfortunately the batter was very greasy and the fish was inedible - very tough and fibrous. Not buying again.

Pamela Amor

Sep 04,2023

Always friendly and helpful. Deliver on time. Fresh or frozen delicious fish.

Dr B-W

Sep 02,2023

Order was on time, as expected and delivered with a smile!

Hilary Marshall

Sep 02,2023

Delivery Excellent service when placing my order - very helpful. Order, as always, exactly right and delivered well within time by a polite, cheerful driver. Thanks, Regal Fish. 1.9.23

Alan Whitfield

Sep 02,2023

Very smooth operation from placing order to delivery

Mrs Christine Rooney

Sep 02,2023

Very polite and helpful. Delivery always on time. Fish is always very tasty

JanO

Sep 01,2023

Staff at call centre always friendly and helpful, as are the delivery drivers. Quality of products very good.

LORRAINE PARKER

Sep 01,2023

Always very reliable

JACQUELINE

Sep 01,2023

Good communication. Excellent product

Louise Coventry

Aug 24,2023

Sold to me on the basis that the fish was fresh from Grimsby. The prawns were farmed in India and the sea bass from the Mediterranean. The prawns have been in the freezer for a year before reaching my doorstep!

billy Hodge

Aug 22,2023

I ordered some fish several months ago which was ok but i decided to stay with my usual supplier. The problem is they wont stop phoning me and it has become extremely annoying and although I have told them to stop they still call. I block the number and they call be on a different one. The calls finally stopped last month but they decided to call me yesterday. I never give reviews but I am extremely annoyed with this company and want them to leave me alone.

Pauline Sneider

Aug 13,2023

Simple and straight forward service. Always arrives on time. Fish is excellent and always very fresh.

Anne

Aug 11,2023

I have been a Regal Fish customer for many years, around 15 perhaps? But sadly soon to be an ex-customer. The service has gone downhill, as has the website. Couldn't sign in, told it was a new website so needed to reset my password. I clicked on the 'forgotten password' link, twice, but no email arrived. I wanted to find out when my next delivery would be, this used to be easy to check on the website, but now I can't find any way to do that. Also much less flexibility on delivery times now, and more difficult to talk to anyone. And as others have said, delivery instructions and timings are often ignored. I have emailed Customer Services and await a reply, but like many companies it seems Regal Fish are not customer focused anymore. I will be sad to leave after so many years.