Welcome to Reliable Medicare✨ Reliable Medicare is one of the leading recognised suppliers for retail and wholesale of aesthetic products in the United Kingdom, France, and the Netherlands. Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency. We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products. At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️
Service and products are very good, I'm glad to work with you
Great service always. Thank you for being reliable as re name!
Excellent service, fast delivery, and great discounts.
Unfortunately, this company doesnt realise its legal responsibility in the UK. I purchased L-Carnitine ampules and on delivery 4 of them where smashed. I had CCTV and Ring Doorbell footage of the parcel delivered (dent free) and I contacted them to let them know of the damage. I was given a very cold email stating that as I had not taken out the delivery insurance I would need to await the outcome of their investigations before any further actions could be taken. As a previous ecommerce business owner, I reminded them of their legal obligations under the Consumer Rights Act 2015 as well as Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and then they came back offering my refund on the damaged vials as well as on the postage which I didn't expect. Had they offered to refund or replace the four damaged vials, I would have been leaving a positive review and continue to use them going forward. Now they are receiving negative reviews and I won't buy from the company again. When I saw the offer of "Postage Insurance" it was a concern but I ordered anyway. Looking at the reviews around the net I now see they have an ongoing problem in selling insurance or I should say a problem for those who don't buy it. Know your rights, you do not need to buy insurance from any company online! 1. Seller’s Responsibility – The retailer is responsible for the goods until they are delivered to the customer, not the courier or the buyer. 2. Risk Does Not Transfer to Buyer Until Delivery – If an item is lost or damaged in transit, the retailer must provide a replacement or refund, even if the customer did not purchase additional postage insurance. ------------------ I absolutely love the fact that you reply and still try to justify insurance!! IT is a joke, you do not have the right to charge a customer to ensure they receive the goods they have ordered. It is 100% your responsibility to ensure the goods arrive fit for purpose (or indeed actually arrive) It is not the customers job to insure your parcels. Get to know your legal obligations please. I am going to pass this on to trading standards as a little look through other reviews makes it clear there are many many people being stung because they didnt take the insurance that you are responsible for and is generally included in the shipping cost with your shipping company. Also I would like to add, my box of vials was inside a box that was too large with one tiny piece of "token gesture" bubble wrap! AVOID THIS COMPANY AT ALL COSTS - CONSUMERS DO NOT NEED TO INSURE YOUR PARCELS - YOU ARE RESPONSIBLE FOR THE PARCEL!
fast delivery, they write about new products, there are discounts sometimes
Не можу надати відгук і оцінити взаємозвʼязок з клієнтом , оскільки не отримала жодної відповіді на рахунок мого замовлення зробленого більше двох тижнів назад
Simplicity of ordering and quick delivery. But the delivery costs are high and the exchange rate between the British pound and the Swiss franc is unfavorable.
Fast delivery
Trustable supplier
Delivery arrived on time. Happy with my purchase and delivery time.
I bought it for my mom . She got pain in her knees . After this injection now she can walk easy . But gonna work for 6 months .still it’s work
Fake Mesoestetic products. Wouldn’t refund for unopened order when I queried.
Super fast shipping, great product! totally recommended
Really efficient process,
good service,fast delivery
Be aware of Reliable Medicare, it sold expired items and refused to admit it even when there was complete evidence!!!!!!!!!! I placed an order in December 2024, and RM365 shipped the goods in January, 2025. However, I received items that had expired on November 30, 2024. I provided solid evidence such as a complete unboxing video, but they have always been afraid to respond directly. No matter how many times I questioned them, they were unable to give a reasonable explanation for my evidence and failed to present any evidence to refute it. Yet they still refused to admit it and ignored the issue. Such a dishonest merchant, please don't fall into the trap. Everyone must stay away!!!!!!!!!!
Love the app and products, customer service support is also very helpful, thank you
very efficient and quick delivery using DPD
Super fasts service, bit too much packaging but I understand it's because of damage control. Thank you
Brenda
Mar 06,2025Quick delivery. Sends great information throughout the journey. Reminders to tell you you need to order again. Website easy to navigate.