Excellent service and delivery
Speedy delivery, ahead of expected date. Lovely item at a great price.
Disappointed with Repertoire's return policy: unworn shirt within 14 days not accepted. I expected a more customer-friendly return policy, considering the brands they carry. Nowhere during purchase was the no return policy mentioned. Especially for a store with premium-priced clothing, a clear policy upfront is expected. It was only when I brought the item back that their little sign by the till was pointed out. I Recommend checking the return policy before buying to avoid disappointment and if you are in any doubt or wavering over an item, better to purchase elsewhere, or from the manufacturer directly that offers a return policy. As you'd expect, that was my last purchase from this store.
Beware the returns period is only 14 days rather than the usual 28 days. Received a jumper with a pull in the front centre but it was a present for my son so we didn’t open it until his birthday. I emailed to ask if I could exchange it (only 19 days after receiving goods) and was sent a reply simply quoting their returns policy, no gesture of goodwill considering it was a faulty item and I didn’t want a refund, just an exchange. Really poor to non-existent customer service. Quality check process obviously needs to be revisited. I won’t be using again.
Quick delivery excellent product and good price
Wrong description was sent and no resolution was given. Just the fact the picture showed it to be different but the description said otherwise. Their response was it was shown on picture. Completely oblivious to the fact that their description was wrong. Poor service offered no compensation or resolution will never buy from this place again.
Great product at a good price
Good clothes at good prices and delivery is on time
Item just as described..many thanks
Fast delivery and A1 value.
Excellent service but I feel your delivery charges are a lot more expensive than other companies.
Great service, excellent range of items on offer. Best designer clothing sale out there. Can't say anything negative. Top store and will use again before summer holiday
Excellent price and very good delivery
I'm a first time customer, and the whole experience was simple & easy from start to finish. Very happy with my order.
Good selection of designer brands at reasonable prices . Quick delivery and easy return service
Always easy to order from Repertoire ( maybe too easy :o) loved my Jumper too , the thicker wool jumpers like the Watch models from Belstaff are really size consistent and I have all 3 types in different colours all XL and all a good fit ( despite the fact I take XXL and XXXL in their jackets ?? ) , delivered really fast and well packaged ..... always happy to shop on line with them .
Great products. I love shopping at a physical store.
Lovely product, solid comms and fast delivery. Now a fixture on my feed.
Goods ordered easily. Despatched same-day. Arrived next day. What more can you say, they did everything they said they would..
Steve
May 29,2024Fast delivery.. Great service. 👍