Arthur was amazing. He went over everything thoroughly and made sure I understood. He was very helpful.
Eric was awesome in walking me through the steps of this program. I have been very overwhelmed about my financial situation and now I am feeling a little more at ease that this will take me to better financial freedoms.
Andrew was awesome!! He took lots of time to explain to me how everything worked! He is very knowledgeable and answered everything I asked.
Just started on this program but I have to say I’m excited about fixing my credit for good. So far all the people I have spoke with have been very professional and helpful.
Nicole was great. Very helpful and insightful.
Excelente servicio
I'm happy to helping me thank you
Very easy and explained it all. Made me feel as if I was a person and not a number.
Very professional and helpful with everything. Made my experience very easy and simple .
Very thorough, very helpful, and very nice.
Alex was great! He explained everything thoroughly. He made me feel comfortable. Thank you
The experience has been terrible. Unfortunately, I was missed informed by Lillie Baughman about the Debt Financial Program being able to assist me with a debt that was in litigation, thus causing me to miss a court date set up by Bank of America. This was the main reason for me to reach out to her and enroll in the program. My Court day was yesterday 8/04/2022. In an e-mail from Ms Baughman I was advised not to talk to nor negotiate with anyone. To my biggest surprise and disappointment, when I called today 8/05/2022 to Debt Financial Program to ask about the status on the negotiation with Bank of America, their response was that they were not aware about any negotiation with this entity, that that account shouldn’t have been enrolled in the first place since it had all ready an open legal litigation by the time I enrolled and this was asked over and over again to miss Lillie Baughman and she assured me that Debt Financial Program legal team, will take care of it. At this point, I missed a court date and my hands have been tied up by the miss information of your representative. In speaking with her today she said that: “maybe we got a newer rep that didn’t know”. “They are a large company”. “That maybe the case was to advanced legally for them to handle”. Excuses! She said if we wanted we should unenroll! I have now been left in a very precarious position due to lack of correct guidance and information. Now having to find a way to move forward and deal with the damage done.
Marcos was very knowledgeable and helpful.
Very genuine and caring about the customer. An amazing person and was very comfortable to talk too.
The process was quick and easy to understand. Paul made the process very comfortable.
Thank you for your help.
The process is extremely easy and the officer were very knowledgeable. Everything was explained painlessly!
Michelle Tesoro was very professional, polite, enthusiastic, and informative.
David was so friendly and professional. Worked with me to get a plan to get me out of debt and lessen my stress
dennis
Aug 09,2022Explained everything.