We are a family run, multi award winning car dealership established in 1995. We keep around 25 cars in stock for sale, and have six workshop bays in the service department. Whether you are visiting our workshop for a service or repair, or looking to buy a new car from us, we have one aim:.... "To be the best garage our customers have every been to"
The car was very well presented good customer service all round. Car had a small problem but was fixed within a day and a half would recommend them.
Great people a proper old school family run business.
Been going to the garage for a number of years for MOT and servicing a fiesta and always been so impressed by the customer service and trustworthiness of this family firm. In fact, so impressed, that just bought a second fiesta to add to the Ford family from them last week!
MOT and service -great value, excellent service and staff very polite, friendly and helpful. Highly recommend been using Reynolds for a few years now and always excellent and try to fit around me which is really helpful.
I needed a modest second hand car as a stopgap until I knew what my needs would be longer term. They listened carefully and we matched an ideal one in superb condition for the year at a fair price. In the year that followed I put 25,000 miles on it with one minor fault - a wiring connector that was replaced without question under the warranty. MOT and serviced very cost effectively and efficiently as well. I'm now working out if the replacement will be a used or a new one and which engine type-I've every confidence we'll arrive at the ideal solution.
I bought my car from them a few years ago and took it in yesterday for a service and mot. Very efficient service. Very good feedback on possible change of tyres in future including prices and advantages of the different makes. Very informative chat about possible car purchase but with no pressure. Very pleased.
It's a 90 mile round trip for me to go to Reynolds, but I wouldn't consider going anywhere else. The service you get from Richard and his team is second to none. They deal with the servicing and repairs for both our cars and they knock spots off main dealers for both service and price. They only do the work that is necessary and won't try to get you to pay for anything that doesn't actually need doing. Definitely worth the trip!
Great service from a top garage. Well worth a visit particularly if you are buying a used car. Many come with a fantastic extended warranty. The reviews say it all.
Always take my car to Reynolds for service and MOT. Excellent service, very professional and friendly. Highly recommend them.
Very helpful and friendly staff will help any way they can. Have just bought a new car and love it, was presented lovely and was shown where thing where before leaving the forecourt. The process of changing over cars was the earliest I have ever had
Another great experience with the service of our 2 x vehicles. They are a great business, know their stuff and will give you the right advice as required. Wouldn't go anywhere else for any make/model servicing. Thanks.
This is my first dealings with Reynolds.It was a great experience buying a car. The whole process was fast, without complications made of perfection!!Team very friendly and qualified. I would recommend them to anyone who is looking to buy a vehicle!
After getting my car serviced at Reynolds for a good number of years, it was time to change my car as always I was provided with first class customer service, an excellent trade in price and I am very happy with the new vechicle. This was my first car purchase from Reynolds of Selby the whole process was without pressure and an enjoyable experience.
This is my first dealings with Reynolds. The experience from looking to buying was excellent. Sales people are so helpful and not pushy at all. All they want is that you find the right car that is for you. I would highly recommend Reynolds to anyone considering a car purchase. I will definitely be returning when we need to replace a vehicle.
I have used Reynolds for 18 years,I have bought 3 cars from them and always had great help and customer service,I told Neil what I was looking for,and 2 weeks later purchased my new car with help from Roy,I’ve had it a month now and it’s Really good,helpful friendly staff.
I've been a customer of Reynolds car service department now for 15-20 years, which tells its own story, and despite regularly thanking their excellent service manager, Neil, for the service they provide, I never think to take to social media / the internet to 'spread the word' (wrong generation for this to be automatic!). I spotted this opportunity to praise them wider and have jumped at it. Firstly, for a car service outlet, I trust them.....completely. The advice / recommendations they give are based on need / fact and always but always improve the car and keep car maintenance and value high. The standard of the work is superb and they take such pride in what they do, if you aren't completely happy sure about something, they gladly look into it / correct it. I hasten to add the latter situation is extremely rare....I can only think of one minor thing it the 15-20 years I've dealt with them. It's the quality of customer service and care that puts the icing on the cake though. Each and every person you deal with has a lovely manner, is polite and friendly, and can't do enough to make sure that the experience is very positive from an experience, a cost and a result perspective. In short they are a superb business and I can't praise them enough (I'm give them six stars out of five if I could!).
Just a good company! Great service and all that a main dealer can offer and more
I bought a car from Reynolds in May this year. Unfortunately there were lots of problems with the vehicle and I eventually returned it to them and was refunded in full. Reynolds let me use one of their courtesy cars until they found me a replacement. It was unfortunate that I had to return the car however the service they gave me was excellent and I would recommend them to anyone who is looking to buy a vehicle. Yvette Britton
Before I wrote this review I had a quick read through the previous ones, and I am very pleased to see others taking the time to ensure that everyone in the Selby area knows that there is such a great garage available to them. I have brought half a dozen cars to be serviced and/or repaired over the 15 years or so since I discovered Reynolds, ranging from Ford Focuses and Mondeos to Mazda MX5s and BMW Z4s. All have been looked after with great care and service. Reynolds have never suggested, or carried out, any work without consulting with me, and I trust them to look after my cars. There is clearly a culture of service and professionalism at the firm, instilled by the owners, that runs from the management through to all of the staff who should feel proud to work there. And finally, Richard has excellent taste in both motorcycles and historic racing cars!
Paul
Feb 08,2019I’ve been using Reynolds for several years now not only for purchasing cars but for servicing & repairs. They provide a professional & friendly service and also great aftercare, I wouldn’t hesitate to recommend them.