Rhinox Group
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Rhinox-Group, Xtreme Performance Digging Buckets, Grading Buckets, Excavator Buckets and Telehandler Buckets!
Reviews 779
stuart wilkie
Sep 03,2024Bought a riddle for jcb micro digger. Build quality fantastic, delivery within 24 hrs of order simply amazing. Very satisfied with whole experience
Jacob Harvey
Aug 06,2024Excellent service really helpful staff highly recommend rhinox equipment
John
Aug 06,2024Good product, good price, good communication, fast delivery.
Michael Davis
Jun 23,2024no buckets for bh77 backhoe
Andon Krushev
Jun 09,2024Fast and secure delivery. Quality products.
JOHN
May 30,2024Good service and good strong bucket
Nathan Martin
Apr 26,2024I bought 14 new excavator buckets Tooth buckets. Twelve for brand new E55R2 excavators and for w20 All Bobcats. 12” and 24” Just yesterday 4/24 a customer of mine used the first e55 with new rhinox tooth bucket to dig a small trench. All the bucket teeth broke off in less than two hours. The construction workers removed the bucket and drive 1.5 hrs away to get new teeth from Bobcat. I called Rhinox office here in the US sales and told him what happened and that the teeth were hollow all the way out to the tips. Rhinox guy told me they had several bad buckets go out with bad teeth and didn’t catch this. I asked him to ship me all new teeth for the 14 buckets, I would personally go out to six different locations in four states and change these teeth out with the new correct ones and return all those that came on the new buckets. Then Rhinox could inspect and deal with those retuned teeth in house. He immediately said no. I told him that when a contractor is down for four or five hours plus had to go buy new teeth on a brand new bucket it’s a five hundred plus dollar loss/cost. Now imagine if every new bucket just shipped out to these various job sites all have these same junk braking teeth issues what kind of cost I cause my customer and headache by using this Rhinox brand buckets. We’ve never had any of these issues with John Deere or bobcat bucket teeth. We can usually get two months on a set of teeth. These teeth are breaking off att the end. Not coming loose and the pins falling out, simply snapping like a twig. I’m hoping Rhinox does the right thing, sends me all new replacement teeth and I’ll go change all them out. Or I’d like to send all 14 new excavator buckets back for a full refund and I’ll buy buckets new from Bobcat.
Dave Gould
Apr 10,2024The best way to judge a company is when something goes wrong. Nothing in life is perfect and things do go wrong. Had a rther expensive item from these guys and it failed, so what did they do?, sent me a new one after seeing photos and didnt even want me to return the faulty item... brilliant. In contrast if you are reading this I bought and item 7 weeks ago from Charles and Ivy and about 5 weeks ago part of it arrived (they quoted 3 days) still trying to get the rest so i can use it. Basically the difference between craking good and really bad customer service
Janusz Lesniewski
Apr 03,2024Excellent service Very easy and good communication Quick delivery Great product
Digger boy
Mar 06,2024Quick and easy, if only more companies were like this.
Steve H
Jan 17,2024Great print service
wayne january
Dec 13,2023brilliant service
Terrence Walker
Dec 04,2023Ease of ordering, quality products
Keith Kimber
Nov 14,2023PRODUCT IS GREAT VALUE AND WORKMAN SHIP.THE SERVICE AND PROMP DELIVERY OF THE PRODUCT
Jordan Dicks
Nov 10,2023Quick service
Richard Christian
Nov 06,2023Delivered on time Happy Days
Philip
Nov 02,2023Nice professional people, pleased with the Riddle Bucket for our JCB 3cx great product.
customer
Oct 10,2023Placed another order with Rhinox for a Ripper and a 400mm deep dig trenching bucket for our Bobcat E17.Jethro notified me before ordering that the 2 attachments would be made to order. He also kept me updated on progress and kept to the delivery date stated at time of ordering. I wouldn’t and won’t hesitate placing future orders with Rhinox.
John Hedges
Sep 18,2023Good product good value good service
Hunsley Business Park, YO43 4TW, North Newbald, GB
https://rhinox-group.com
Shaun Martin
Feb 09,2025Rang at 12.30 on Monday to order a clay bucket. Was told it had to be manufactured and could take up to 10 days. It was delivered, on the machine and earning it's money by 8.30 on the Friday morning!!! Updates by email throughout the process. Second time I've bought from them and definitely not the last. Superb product and exceptional customer service, what more could you ask for?