Mak L Is awesome just wanted it done and dusted everything was sorted in a space of a week just a waiting for payment, I’ve been using rift for few years now and everyone of them are good at what they do but I’ve never been sorted this quickly before and that’s what it’s about get it done as fast as possible
Great communication! Keep the good work guys
Just like to say a huge thank you to rift for getting my tax refund for me I was totally shocked and over the moon on how much I received from the HMRC. Thank you so much
I've been using Rift for the past 11 years . I like the fact that there is no holding back in the amount of effort you put forward for your clients, me, being one of them. I will continue to preach on your behalf . I will give 6 stars if I could. Amazing people.
I have just finished completing my tax refund with rift. The process was super easy and the team have been there every step of the way! But this aside my main reason for leaving the review was the outstanding customer service I received from a lovely gentleman called Mak. Totally understanding and very patient with myself throughout. Over our chats Mak had remembered conversations we had previously that had not even regarded the refund and to me this was a touch of class and made the overall experience personal throughout. Mak Is definitely a credit to the company and definitely goes way above the line in my opinion. I will 100% reuse Rift for my future tax returns if this is line of customer service received throughout.
Dennis C was fantastic in completing my claim. Excellent communication from the initial phone call confirming details to the email confirming the amount I am due to receive very shortly. It is well worth the small amount of commission this company earns from the claim as I certainly don’t have the time or knowledge to be able to it myself. Highly recommend using RIFT
A really easy process to complete thanks to the very helpful members of staff.
I had a great experience with Mak. He explained everything so simply and the whole process was so easy to do. Would recommend!
very understandable process with nothing held back from you, i was taken through the process with the operator Mak who was very enthusiastic about his role and helped me understand everything and secured be the results i wanted.
Great service, they are so helpful!
Been with rift for a couple off years now never had a problem with them good company
As a certified lazy person, happy to pay the commission because without them I wouldn't be claiming anything! Always super friendly and helpful to talk to, the apps great for keeping track of things too
This is the second time I have used RIFT and it won’t be the last! Outstanding service from start to finish and the app is extremely useful and very user friendly. Everyone I have dealt with at RIFT was professional and helpful. I cannot recommend them enough!
The process was Easy! I don’t mind the wait if I don’t have to do the work so rift works perfectly for me! The team work hard and really know what they are doing, every time I spoke to someone they were very helpful. Iliana Kabaivanova was great in helping get my refund! Also when I had referred a friend and not received the £50 fee Alex D’silver was great at sorting this for me and calling when he said he would which I definitely appreciate! Hopefully I speak with him next year as customer service was excellent! Hope he got a bonus!
Professional, quick and easy. As simple as that!
Brilliant reliable and professional service for tax rebates on eligible work travel costs. The aftercare service is especially impeccable if it's needed.
Fantastic and quick only took 5 weeks to get my tax back highly recommended
Great service from start to finish. Ben was great at the initial fact finding stage and then Mak was fantastic in keeping me updated with the progress of the claim. Very happy with the whole experience and communication. Thanks guys.
I’ve used RIFT for a number of years now, Mak was an excellent tax advisor to chat with and has got me a very good refund from HMRC.
Mr Christopher Cooper
Sep 28,2024RIFT are always reliable in my experience, And I will stick with them 👍