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Reviews 876
Mr Sean Szymanski
Jul 11,2024Very easy to
Beau
Jul 11,2024I received really good customer service and jon who was helping me came across as a very approachable character who gave me pointers in the right direction
Sophia K
Jul 10,2024So far my experience has been faultless. Seb’s communication has been great by both email and telephone- approachable and considerate. The app is easy to use and once speaking to anybody at Rift they make the process as easy as possible. I have received confirmation of each refund expected so now just waiting for my payment from HMRC!
Christine Jackson
Jul 10,2024All the colleagues that I spoke to at Rift have been very helpful throughout and supported me in my claim especially Iliana Kabaiva, thankyou to all at Rift
jason b
Jul 10,2024Amazing service
Harry
Jul 10,2024Brilliant service from start to finish. Always on call to answer any questions I had throughout the claim I made. Will definitely be recommending to friends.
Ian Cullen
Jul 10,2024Summer was excellent. Really impressed with her professionalism and customer service. She has been been very engaging throughout.
Louise
Jul 10,2024I have used Rift previously, again this time it has been such an easy and stress free process. I have been kept updated the whole time and all the team are always so friendly and knowledgeable. Tom Taylor took care of my account this time and was absolutely great from start to finish.
Mauro Parreira
Jul 09,2024Very good experience with rift and Bilyana very helpful and friendly I will recommend to my friends
James
Jul 09,2024I submitted a tax appeal through RIFT in November. By mid-Feb I received around £330 tax refund. However, since then, I have received multiple notices and fines from HMRC, and have contacted RIFT on each occassion - They advertise an aftercare service as part of their contract to the customer. The notices and fines continued to arrive however, and after contacting HMRC myself, I was informed that they hadn't even received an appeal from RIFT (about 3 weeks after I gave my consent for them to send it). I have since had to resort to resolving the matter with HMRC myself, and after speaking to heir customer service team, I was promised a call back with some answers, 12 days have passed since then, and I have received no call or email. I am not the only person I know to have experienced this issue with RIFT, and quite frankly, for the poultry amount I received back, this was not worth the amount of stress that the issue has caused me.
CompleteSavings member
Jul 06,2024Ben made it the easiest process of setting up and finalising the entire service.
A Perrin
Jul 05,2024As always a great service from RIFT and on this occasion, Iliana who managed my claim, arranged for far more than I expected. They kept me updated throughout and always diligent when making enquiries.
customergraham mills
Jul 05,2024Just seamless start to finish
Les
Jul 05,2024Dicchya Ghising who spoke to me over the phone was very helpful in explaining about my refund, she kept me updated and told me how much I am expecting to receive, she was very clear in explaining details to me, I am very happy with what Dicchya has done for me.
Wayne
Jul 05,2024Very clear communication, very helpful
Liam Collins
Jul 05,2024Bash was quality - extremely helpful and very insightful on helping me claim back. Would highly recommend him
Karl Hughes
Jul 04,2024From start to finish great service. Kept up to date on my account through the app to see what stage we were at. Couldn't fault it. Definitely use Rift again
Brian
Jul 04,2024Very easy to use , no hassle at all. We speaking with the Rift team always found them helpful & polite. All in all a top service.
Mrs Sarah Louise Burrows
Jul 04,2024Always a great easy smooth service with amazing customer service . Would highly recommend
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, GB
http://riftrefunds.co.uk
Kieran
Jul 12,2024Managed to get a few quid back from a few courses with work, Seb made the whole process painless and quick. Would absolutely recommend RIFT solely down to Seb’s professionalism. Money in the pocket plus great customer service, win win!