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About RL360
360 perfectly describes our all-encompassing approach to providing superior investment, protection and tax-planning solutions.
RL360 provides long-term financial solutions to expats and local nationals around the world.
Our head office is based in the financial stronghold of the Isle of Man, a world leader for offshore life insurance. RL360 has other representative offices in Dubai, Hong Kong, Uruguay, and South Africa.
Our Service
We have a B+ rating from actuarial consultancy AKG, which specialises in the provision of financial services industry ratings, as well as 5 stars for service.
We have won several awards from the International Investment awards and Global Financial Services (International Adviser) awards for both our service and product offerings.
Our Products
RL360 provides offshore savings, protection and investment products to expats and local nationals around the world. Our service offering includes:
Regular saving Lump sum investments Protection products WRAP accounts Trust solutions Tax-planning advice
Discuss with your financial adviser today about how our solutions can meet your financial needs.
Investing with RL360 means choosing a financially strong and uniquely structured company.
About IFGL
RL360 is part of International Financial Group Ltd (IFGL). IFGL provides investment, savings and protection solutions to international investors around the world in Asia, Africa, the Middle East, Latin America and the UK.
The group comprises of RL360, RL360° Services, Ardan International, Friends Provident International, IFGL Pensions and IFGL Global Trusts. The group employs over 570 staff and administers assets of $25 billion for over 216,000 policyholders (as at December 31 2023).
RL360 Website RL360 Adviser Follow our LinkedIn page
Reviews 219
Shiv Mahalingham
Jul 27,2021Terrible - very slow to process transactions and almost apathetic when issues occurred.
TN
Jul 19,2021I am an expat with some investing experience, but taxes and investing from abroad can be a bit complicated. I wanted to find a financial advisor to help me plan for my future. I signed up for a 25-year quantum plan from RL360 recommended by a local financial advisor. After a few years, I noticed something odd. The funds I held were performing well, but the returns reflected in my account seemed very low. It turns out that the fees were eating away a ton of my money. I was ready to cancel after calculating how much money would go to fees over 25 years. I was quite angry; my advisor had mentioned that the fees were relatively low. The red flags are easy to see in hindsight. The advisor barely glanced at my ETF/Stock portfolio. He wanted to sell that quantum plan. The worst things however are the long yearly commitment and early surrender penalty. At the time, I just didn’t see how one-sided and unfair it was. This only benefits RL360, and pressures customers who are considering cancelling. If you wish to cancel, you must choose between paying a high early surrender penalty or continue paying high investing fees. How this is legal, I don’t know. Does an index fund make you pay an early exit fee? No. My early surrender penalty was around $10,000 USD. I feel scammed out of this money by a “financial advisor” who I know was paid up front for getting me to sign up. I believe that RL360’s investment products are sub-par at best and their sales practices are questionable. Ask an “advisor” selling one of these products if they would invest their own money into one. If they answer “yes”, leave the meeting. I have enjoyed much better returns managing my own portfolio over 12 years. Taxes aren’t all that difficult either. Educate yourself, and you’ll be fine. There are many other options and don’t let an “advisor” tell you otherwise. Signing up for the RL360 quantum policy was the worst financial decision I have ever made in my life, but cancelling the policy was my best. I will tell any expat interested in investing to avoid RL360 and look for better options.
Asgar T
Jul 06,2021I invested in a life policy for premiums to be paid for 21 years after which I don't pay premiums but as long as the policy is not surrendered I still receive the sum upon death of me or my spouse separately. Now I'm told when the investment value reaches nil I will not get any money upon death!!! Is this some kind of way the company avoids payout!!!
Ramesh
Jun 29,2021My personal analysis of a regular saving plan on the RL 360 platform shows the following: 1. You pay an establishment charge and an admin charge. 1. The establishment charge is a fee you pay at the rate of 0.5% each month of the establishment units, which is essentially the units accumulated to you for the 1st 18 months from your monthly premium. Do note that these units are redeemed at the current NAV (fund value) every month till the end of the payment term. 2. Additionally, an admin charge @ 0.125% on the fund value is chargeable every year. 3. Note: both the charges are based on the unit value, NAV, (fund value) at that given month. 4. If you analyse this, the results are quite shocking. 5. Assuming a 12-year Regular Savings Plan returning you 9% per annum, the total charges paid by you over the payment term (12 years) is a whooping 30% or so of the total premiums paid by you. 6. Yes 30% ... it’s shocking. And this is net of any starter bonus, term end loyalty bonus and a higher allocation rate. This is approximately equal to 16% or so of the closing fund value. 7. Most times when you return a positive income with gains after the payment term you don't quite bother to factor in the costs paid. The bottom line being that your gains have come at a huge huge price. 8. Perhaps the only positive takeaway is disciplined savings which returns you more than your investment. If that's good for you then ignore my analysis but then you wouldn't need this platform for the gains. 9. The rationale for these incredibly high charges is of course high profit needs and the layers of distributors in between the platform and you that have to be paid commissions. 10. Surprisingly, these charges are just mentioned as a one liner and the fact sheet simulation never quite details the impact of the charges as I have. 11. Importantly, retail investors like me are happy to pay charges for services and use of the platform but shouldn’t they be straightforward as a % of what premiums you pay. Building a dynamic charge based on market value and passing it off as just a 0.5% establishment charge is very close to misleading, I reckon. 12. Please do understand that my criticism is limited to the issue of charges and charges only. The platform surely has the advantages of being set up in the isle of Man where there are obvious tax benefits and a significant fund value being secured against insolvency of the company. The platform also gives you a wide choice of funds.
Simon
Apr 20,2021I took out a RL360 investment portfolio in 2013. My money was placed in the Tilney Fund with average results. I want to surrender the portfolio and asked for the account to be put in my wifes name. It took 6 weeks for that to be done. I now find they want to charge me a surrender penalty, i was advised that it would not apply after7 years, but now told ah, its 10 years. Abbey Wealth Management said they would have to check with RL360 regards the period the penalty applied. I checked with RL360 customer Serices who stated it depended on the product in which I invested and I would need to check with my broker and promptly hung up on me! Bottom line is there are other Investment companies out there including Fishers Investments who don't charge surrender penalties.
sophie jenkins
Apr 07,2021Enormous fees and irresponsibly aggressive investments to try to cover the fees. Why pay 8%+++ in fees for a very risky portfolio when you can invest in broad diversified indexes from reputable companies such as Vanguard or Blackrock (regulated by the financial authorities) for fees of < 0.22% (yes, 0.22%). Read "millionaire expat" by Andrew Hallam and avoid these products.
Heinrich Slabber
Feb 16,2021In South Africa very few, if any, Life Bond providers can match RL360 for service and support. Nadja and her team is ever available and ready to help and sort out any problems. Strongly recommended.
JRP
Feb 13,2021RL360 sold mutual funds in my account without advising my advisor or myself. When asked about why they did this, they gave no explanation other than 'we had to' and claimed it was 'as announced on the market' but couldn't provide any such market notifications/evidence of telling anyone . Its only because I checked my account that I found this out. Anyone with BNY Mellon S&P 500 Index tracker I suggest you check your accounts as RL360 indicated this was across all their accounts Their Customer Support is awful and evasive. One agent gave me bad information about fees and when I checked again with another of their agents they simply told me that that person was wrong and they don't work here anymore.
Scott
Jan 30,2021Always willing to go above and beyond to ensure that we have the right tools to be able to give clients the best possible advice.
William Popham
Jan 27,2021In general pretty good, but why cant you pay commissions quarterly like the rest of the industry please?
Fabiano Canabarro
Jan 26,2021O site é de fácil navegação e dinâmico, informações de produtos são completos e rápido acesso e institucional da empresa muito clara e objetiva.
Gift card
Jan 26,2021Despite numerous emails and providing the same data and explanation on more than one occasion I have made no progress.
Armando Flores Chiu
Jan 26,2021I have a LifePlan with RL360 and I'm very happy with their service. Even though everything is done remotely, it's been quite easy to communicate with them. Another thing that made me feel ok getting an overseas plan is the fact that they're regulated in the Isle of Man. Like any life insurance or savings plans, I understand that if I break the contract early in my plan, I may get less money but that's why it's IMPORTANT to read this before starting anything.
William Trayford
Jan 26,2021I have been working with RL360 and recommending them to clients for over 5 years. During that time they have continued to grow and adapt to the changing market, while maintaining their excellent levels of customer service. Clients or financial advisers considering working with RL360 should feel safe in the knowledge that they are protected by some of the highest regulations in the market, by being based and regulated in the Isle of Man. And when you consider all of the benefits and flexibilities, their products are very cost-efficient. Thank you for your support, in both the Isle of Man and offices around the world.
Mark Matlaszek
Jan 26,2021Having worked in financial services for 20 years I can honestly say this is one of the best offshore providers I have come across. The customer service and support are excellent and the company is constantly evolving to become more efficient with an excellent product range.
Neil Carr
Jan 26,2021I have used RL360 since 2010 and over the years they have developed their savings and investment plans with lower cost and various choice of funds in recent years. The Offshore Market cannot be compared to onshore products as different costs are involved but RL360 have a great cost effective new savings plan and cost effective platform that accepts Open Architecture. I would suggest that if any client has a targeted term they maintain paying into the savings plan as YOU WILL make a profit with a diversified portfolio of funds on maturity as these plans are not meant to be similar to a bank account. Neil C Finesco
Tasneem Came
Jan 26,2021Great online service for Advisors, easy to navigate and effectively service clients. Fantastic advisor service from the RL360 Africa team.
David Andrew Mills
Jan 26,2021I have been using rl360 for myself and clients for around 10 years and truly believe that their people and online systems are the best available to Offshore Brokers and clients alike. A special shout out to the two regional sales managers that have been very diligent over the many years of doing business...Steve N. & Richard LG have been exceptional.
Jon
Jan 26,2021Stay far, far away. Have worked with RL products for 7 years, trying to help people get out of them. Actual fees range from 3.5-5.5% per year, your money is locked in and if you want to take it out you pay anywhere from 30%-100% of your investment. It’s sad and just awful that this is legal where it’s being sold. The client is the only one that loses on this transaction, advisor makes a huge up front commission, RL makes their annual fee, and you pretty much have no chance of making any money over the long run. Don’t be tricked by the bonus stuff either, that barely brings you above break even.
International House, Cooil Road, Douglas, Isle of Man, IM2 2SP., IM2 2SP, Douglas, IM
http://www.rl360.com
Enzo D'Angelo
Sep 22,2021EXCELENTE, QUE VITALIDAD Y CLARIDAD... UFFF