Itzala is run by Altaterra Ltd - a wholly owned subsidiary to one of Europe's largest manufacturers of roof window and blinds. Our webshop is an authorized VELUX dealer and belongs to the VKR-Group.We have more than 70 years’ experience with roof windows and since April 2006 we became one of Europe's favorite shop when buying roof window blinds and accessories! Our friendly team of experts is definitely one of the reasons of our success.
Took 12 days to arrive, but the blind is great and just what we wanted.
Good price. Prompt delivery. Good product.
Genuinely, this company provides exceptional customer service as well as excellent blinds. On the rare occasion that a blind turns out to be faulty, they will replace it promptly without charge and without fuss. Highly recommended
Good price and product, only thing that could be improved would be better fitting instructions
Very straight to deal with. Good prices, fast delivery and good communication.
Happy with purchase and service.
Perfect fit, blocks out light effectively, arrived sooner than expected. When one of the blinds was missing, it was very quickly replaced. Many thanks
Extremely knowledgable and helpful lady at the end of the phone. I would never have found the right blind without her help. Very quick delivery. Thank you.
Arrived ahead of time!! Great product - blinds work well
We have old windows so was very happy to still find blinds to order for them. Easy to find what we wanted. Great price and fast delivery.
Great service, quick delivery, nice price, thank you.
Competitive prices Easy website Prompt delivery in good condition
Great service on the item was as described very happy.
Fast delivery and easy to find the right VELUX blind unlike most other suppliers
Easy, quick and good value
Ordered three electric velux blinds but unfortunately one was dead on arrival which I was a little disheartened about. Contacted the company and within a matter of hours they emailed me to say that they were shipping a replacement out. Absolutely fantastic customer service.
Genuine Velux product at a great price, delivered on time. What more do you want?
Great quality product, fitted perfectly and was easy to install. There was a slight delay with delivery , but this was a courier issue not the vendor.
Proper Velux blind perfectly fitted my Velux window - no messing around with parts which don't quite align as can be the case with some non-Velux copies. Knocked a star off because of the delivery time - estimated two weeks albeit it arrived a couple of days before that. Some folk would be put off ordering with such long delivery times in todays world of next-day deliveries being readily available.
E Smales
Mar 03,2024Delivered before expected, an excellent fit will use again.