Itzala is run by Altaterra Ltd - a wholly owned subsidiary to one of Europe's largest manufacturers of roof window and blinds. Our webshop is an authorized VELUX dealer and belongs to the VKR-Group.We have more than 70 years’ experience with roof windows and since April 2006 we became one of Europe's favorite shop when buying roof window blinds and accessories! Our friendly team of experts is definitely one of the reasons of our success.
Easy to order from the website, lots of checks for accuracy. Competitively priced. Swift delivery, all just as ordered. Now installed and look fab.
Great pricing on genuine Velux blinds - I've bought from them a few times and never been disappointed.
Good service and a rived on time.
Great price, great blind, terrible instructions. Cheaper direct than through Amazon but the instructions should include a QR code that lead you to a YouTube video and real photos not diagrams. I’m capable of installing the dormer window, or tiling a roof for that matter. These drawings of the steps were just confusing.
Vi bestilte et Velux-gardin den 1/9-2024, men efter mere end en uge har vi stadig ikke modtaget nogen information om forsendelse eller leveringsdato. Til gengæld har firmaet trukket pengene fra vores konto uden at levere varen. Jeg forsøgte at kontakte dem telefonisk, men ingen af de tre polske numre, de har oplyst, er aktive. Derfor skrev jeg til deres support, som hurtigt svarede, at der er forsinkelser på deres lager. Det ændrer dog ikke ved, at det er uacceptabelt at opkræve penge for et produkt, der ikke engang er afsendt. Efterfølgende får jeg besked om, at de er i gang med en "kvalitetskontrol" af produktet – men her efter tre uger står jeg stadig uden gardin eller mine penge. På trods af gode anmeldelser på Trustpilot har vores oplevelse været katastrofal, mildt sagt.
Easy ordering system and quick delivery
It was very straightforward to order Velux blackout blinds from this site, at the exact size and spec to match our loft roof lights, and cheaper than the quoted prices from Velux, too! The blinds were delivered promptly, sooner than expected. Easy to install and configure, they were up in our loft in no time.
Excellent service. Kept us informed at all stages. Delivered two well packaged - thermal blackout blinds well within time specified. The blinds were light grey and we were worried they may be too light. In fact they were perfect and certainly no light showing through. Fitting was easy and once we had watched Youtube - they were easy to par with the solar remote.
Ordered product online without any problems. Cheaper than buying direct from the manufacturer. Product arrived within the quoted timescales.
Good range of products, good prices, responsive customer service. Not the speediest delivery but the blind arrived within the predicted timescales so that's OK.
Easy ordering, quick delivery, more than happy with the service
Very easy to order. Delivery time was ok. The code for the size of the blind will be on your velux frame. Fitting the blind to the frame is relatively easy although I'm not a fan of these "easy" small pictures that show you how to fit the blind. Excellent product and when fully pulled down - total blackout!
Keen price and great service
Blinds arrived on time, it has taken me a long time to get around to fitting them due to work priorities, the only complaint I have is the instructions relating to the top fixings could be more explicit, it mentions if you have new fixings and then omits showing how to fit them,otherwise all good. C.BATES
Quick delivery, good correspondence , lovey velux window blinds easy to install less then 30 mins
Ordered blinds Velux windows in attic and was very impressed, great service and even better quality :) Very reasonable price.
Just the job. Easy to fit and very effective.
Easy to order and efficiently delivered together with competitive price
Excellent customer service. Help resolve an issue of my making
Bob V
Sep 23,2024The blinds arrived in less than 10 working days. They are genuine Velux blinds and cheaper than buying them direct. Good buying experience.