Good service and quick delivery.
So ordered a rubber roofing kits and it all came. Everything was fine. But some of the plastic trim was heavily warped. But managed to get away with it as didn't need all of it so that's the only reason for a 4 star review Other than that absolutely fine.
Although the delivery driver left a part of the order on the truck .roofing kits direct chase up the missing parts and manage to get it delivered to me next day and emailed me to let me know when the part would arrive and at what time.
As ever, very prompt delivery.
Ruby was very helpful and great to deal with.
Fantastic prices, had a slight hiccup with delivery as 2 items were missing (courier end) but quickly resolved and delivered within 2 days after original delivery. Very responsive during work hours and helpful.
My delivery was perfect on time costumer service was amazing and the price was the best I could get would recommend to everybody
Excellent customer service and good products with good prices. There were some issues with the delivery courier, but these were quickly resolved. I will certainly use this company again in the future.
Fast turn around on my order and kept me updated on my delivery
Delivered on time really good quality for money
Nicely delivered and all tools provided. Easy to use and I'm happy with the results.
Great communication
Company was very helpful, and roofing was delivered on time
Excellent company. Neil is very helpful.
Contacted for a fibreglass kit , turned up the next day but fibreglass itself was missing, called back and Neal made sure I received the fibreglass the next day, Saturday, thank you Neal for a job well done .
Have used this company on a few occasions and never been let down by there service first class
Tutorial videos on your web page were very good, the quick delivery was great, the price fair. Only one small criticism it would have been better/easier if the mixing buckets had graduations in /on them
The quality of a company can be best observed with an error takes place and how they respond to it. The overnight delivery was incorrect and I sent it back on Friday 4th Oct.I contacted roofing direct and received a wonderful apology on the same day and a promise to rectify the situation as soon Possibly. This has been duly done with the goods arriving at 8 o’clock this morning in perfect condition. I would like to thank roofing kit direct, for restoring my faith in Internet commerce.
Top Notch !!
Laura
May 13,2025Fantastic customer service. I couldn’t fault their service at all when a slight delivery issue arose, which was resolved in record time and didn’t hold up our job. I’m a repeat customer and products are always great.