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It’s Called Self Storage But You’re Not Alone.
Safeguard has been providing storage solutions since 1989, with the goal of delivering unexpected quality and service at every level. With these founding principles, Safeguard has grown to more than 75 locations and is one of the premiere self storage companies in the United States.
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Reviews 802
Philip Nelson
Oct 02,2023Was not able to get access to my unit on Sunday 10/1. When I called for assistance I was told that it was because I owed the rent for October. I told them I was on an autopay. Didn’t seem to make a difference and was told someone would call me. Never heard from anyone. Lost a whole day I had set aside plus the cost of a van rental. Called the this morning. Was told there was still no one on site but would leave a message to call. No one did. Later this morning, I received a text that I needed to pay rent or face a 20% penalty. I called again, still no answer. Drove to the location. Finally, after calling every number I could find, someone finally answered. When I spoke to her face to face, she made excuses that they were having problems with the doors, but then she told me I shouldn’t have a problem because she just processed all of the auto payments a few minutes ago. How is that autopay if it requires a person to process them? No answer. Also, nothing was offered to make up for my lost day. Still don’t believe I am being told the truth about what happened.
Bob Sheilds
Oct 01,2023The place is super clean. I mean it is super clean! Staff was friendly and helpful.
Esveen Martinez
Sep 29,2023Great attention! Shani
Nancy Parker
Sep 26,2023I recently had a very positive experience at your Erato Street storage facility. I was not only impressed with your very clean, well maintained, climate controlled facility, but also with the customer service representative in the front office. I found Jill to be friendly, helpful, very knowledgeable and dedicated to providing great customer service. She asked good questions and then made recommendations based on my needs. In my opinion, Jill is truly an asset to your organization. She certainly made renting a storage unit a pleasurable experience!
Tammie Brunette
Sep 25,2023Jamaule and Marcus make everything easier with the help they gave 🌸❤️
PEDRO
Sep 22,2023Es un lugar seguro para almacenar oh guardar tus casa
REGINA
Sep 21,2023They are doing a great job with security and being very helpful with their customers.
German
Sep 21,2023Great service. Manager walked us through entire process. Nice clean spaces
Wascar
Sep 21,2023the manager was very helpful 100% recommend people to this storage place
GERALD LEE
Sep 21,2023so polite and helpful, always has a smile on her face.
Letitia Benjamin
Sep 21,2023Friendly and extremely helpful staff. I think of them as friends.
Richard
Sep 21,2023I've been at Safeguard for the last 2 months and everything has worked out fine. It's just what I needed.
JASMINE
Sep 21,2023Great experience. Great customer service. A clean environment.
Ronzie
Sep 21,2023The staff are very helpful and professional.... they are always helpful in every an any manner.
Kay
Sep 21,2023Front office staff representative Leah has been a huge help.
Yesenia
Sep 21,2023The facility is new and clean! Hope it stays clean always! The customer service given was amazing!
Daniel
Sep 21,2023The manager is awesome sweet and very professional.
NATHAN EDWARD
Sep 21,2023Clean place, very helpful staff. Would recommend you guys to anyone I hear of in need of a storage facility.
JEFFREY
Sep 21,2023Was a great experience with some friendly staff
3384 Peachtree Road NE 4th Floor, 30326, Atlanta, US
https://safeguardit.com
Jerry Sirleaf
Oct 04,2023Kurt was great he walked me through the rental process. He was great