It’s Called Self Storage But You’re Not Alone.
Safeguard has been providing storage solutions since 1989, with the goal of delivering unexpected quality and service at every level. With these founding principles, Safeguard has grown to more than 75 locations and is one of the premiere self storage companies in the United States.
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Gio, at 4301 Bronx Blvd., was great at setting me up with a storage unit, assisted through all the paperwork, and explained everything in a comprehensive and understandable way.
The customer service was phenomenal from all employees. I was treated like first class royalty before I even decided to sign a contract with them. The facility is clean and well organized inside and out. I love everything about the place, people and not to mention the perfect location. I love the fact that it is not overly publicized which makes it feel private and personal. I love how it is technologically advanced along with the great access hours.
Hi My ongoing experience at Safeguard Storage has been excellent exemplified by the great customer service provided by Mario who is knowledgeable, extremely professional and organized. You have a gem of a salesman there. His assist is super nice as well. This service complemented by a spotless facility at a reasonable price is why I while be a long term customer and recommend your business to anyone in need. Regards, Rich Breitenecker
The staff was very professional and accommodating. The space was clean which is very important to me. The lighting could be addressed after dark but not a concern of mine. Sensors would be a recommendation. Pricing is fair. Terms are tight.
They were attentive and listened to my needs.
Luis has been exceptional in both service and reliability. From the start he has been extremely helpful, knowledgeable and considerate. He gave great suggestions on my initial unit and guided me in selecting a second needed unit. Great experience!
Great easy safe
La atención al cliente estuvo excelente
I’ve had a wonderful experience with safeguard self storage. I was actually wondering if you were hiring?
Overall a great experience buy far the best units as well as customer service. I would like to acknowledge the General manager a great guy and a good heart for people.
No me resolvieron nada
That the place is nice and clean and the service is very courteous and helpful
The ease of using the automated kiosk to find and lock in a storage unit was easy and full of information. The facility is clean, Air Conditioned and access is secure.
Very easy setup and the customer service person was so kind and helpful.
Tremendous staff!!
Account was not set up wen I got to unit. Also was not explained it is up 20 feet in the air and would need a ladder 🪜 to reach it!!!!!
The staff was amazing
Great service
Have you met the sheer perfection of customer service at the New Rochelle location otherwise known as Warren? He is the icing on the cake of a clean and impeccably run facility. He always has a smile and the patience of a saint. Going to a storage facility is usually just an unpleasant errand, in this case I actually look forward to it. Getting in and out of the facility is streamlined and the sociability of the staff raises the bar for all customer service. Every business could learn a thing or two from Safeguard - and Warren. Give that man a raise and a promotion!!!
Denise
Dec 10,2024Everyone here is very friendly and helpful. The facility is very clean and well lit. Prices are competitive given the quality provided. Couldn’t ask for anything more!