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It’s Called Self Storage But You’re Not Alone.
Safeguard has been providing storage solutions since 1989, with the goal of delivering unexpected quality and service at every level. With these founding principles, Safeguard has grown to more than 75 locations and is one of the premiere self storage companies in the United States.
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Reviews 802
James Valentine
Dec 05,2024When I was there to pay and to load my unit, both employees that I seen and talked too. Were very cool, helpful, and courteous.
Jeff
Dec 04,2024The owner mr. Lord was very professional and informative we were very impressed with the facilities.
Arthur Smith
Dec 04,2024For starts, the 'special' in which was advertised online...was accurately represented. And all units that was said to be available...was. Second, the process was efficiently quick and equally hassle free. The representative proceeded as a very experienced make it happen broker. And of course. The office; internal/external premises; the unit; bathrooms are always beyond sanitize clean. And lastly. Which may seem a bit trivia at first. But 'new' matters. The automated doors; key pads and elevators are state of the art- and without worry..always work! So..Safeguard Storage.Keep up the awesome facility!👍🥳💯
CB
Dec 04,2024The units were excellent and the staff was always very helpful.
PAMELA FLOYD
Dec 04,2024Lord was very helpful
Jannet Mendoza
Dec 04,2024Site Manager is helpful and works with you according to your needs and budget. She is efficient and professional. The storage area is clean, well maintained and secure.
Gladys
Dec 03,2024I've been with Safeguard for years and never disappointed. Staff is professional and rooms are clean. Everything is kept on point.
Grant
Dec 03,2024The fantastic service received from Alex at the branch in Arlington Heights, she was so friendly and helpful. the units were clean and well maintained. I would highly recommend this facility to anyone looking for self-storage space.
Karla
Dec 03,2024the staff are friendly, and they help when you need help, good customer service
Michael
Dec 03,2024Need an emergency after hours number so my items don't get stuck in the elevator again!
Samuel J
Dec 03,2024Really dislike the automated video call booth replacing in person desk attendants. The call was motion activated, I was given no warning that my image and voice would be recorded before arriving at the storage center nor did I consent to having my voice recorded for the call. It was creepy and didn’t work because the contract that I needed to sign was glitching on my cellphone and a paper contract wasn’t available. Were it not for the intervention of an on site manager I would have canceled my reservation and locker entirely. Zero out of five stars to whatever cheap loser decided that this was an effective cost saving measure. I used a different descriptor but the review site won’t let me use “inappropriate language.” Oh also my code to get into the storage center doesn’t work, despite a second attempt by a video call representative to fix it.
Charles
Dec 03,2024They were friendly and the building was clean
Sandra
Dec 03,2024Very good experience and customer service
Michael
Dec 03,2024I like it 😺 definitely worth it
JOHN
Dec 03,2024I moved my daughter from an apartment to your Safeguard Self storage. The virtual assistant never appeared and continued phone calls to your main number proved to be no help. We couldn’t access the storage unit because our code was “not recognized”. Luckily we had a friend who had a unit and he eventually helped us. That was 11/27. We moved additional things on 12/1 with a new code and the same thing happened. Again, more phone calls and it is late on 12/2 and we still don’t have our own code. We took the 50% off for the first 2 months but November is only 4 days. One of your assistants offered $29 but I hope you can do better than that for our frustration! Please let us know and please send us our code.
Kathryn
Dec 03,2024The gentleman assisting me was knowledgeable and very personable. Gave great information and made the experience very easy.
Craig
Dec 03,2024Staff is nice and helpful
Jeffrey
Dec 03,2024The employees are great very helpful and considerate. Rondo and Jose know the place backwards and forward s. They know exactly the size and type of storage I need and helped connect me to what I needed. The fscilty is clean run orderly wen when several customers are there at once and smells fresh and always a good temperature.
Gino
Dec 03,2024I am a new customer. There is no one working there to help at all. The bathrooms are terrible I had my wife with me she couldn’t even go to the bathroom because it was so filthy. I had to get my unit from a kiosk every person they sent me to on the kiosk always has some kind of issue. There is no reason it should have took me 2 and a half hours to rent my unit.
3384 Peachtree Road NE 4th Floor, 30326, Atlanta, US
https://safeguardit.com
mydesignz
Dec 05,2024I came in 12/4/2024, and Dallas was great answered all my questions and made my experience quick and easy.