CUSTOMER SERVICE AND QUALITY is Outstanding! Response to feedback is unbelievable quick! Thank you. Always assured of my custom. Dee smith
This is not a business review as such more of an employee review. I recently lost all my photography equipment, sailbrand driver Jai Tyas not only found, and kept safe my equipment but found me contacted me and got it all back to me when he was next in my area. My faith in humanity is restored. A true gentleman and a credit to the company. I will be forever grateful.
Great fresh products that are always delivered promptly. They may be a fish supplier, but they sell a large variety of other products. The staff are also super helpful and friendly and will bend over backwards to try accommodate your needs. If I could I would award them 10 stars!!
We have used Sailbrand for the over a year now, Sophie who looks after our account is very knowledgeable and honest! Nothing is to much trouble for them, on the very rare occasions mistakes are made, (could be us forgetting to put an order in) they do the best they can to rectify it as soon as possible! The produce is consistently great quality and great value
We get what we want when we want it. Deliveries daily Excellent service. Staff good fun too
One of the best fish and seafood suppliers we have used in 30 years of catering. Very fresh fish always at competitive prices and the service we receive from staff like Donna is second to none. She always rings with a smile and goes that extra length to make sure we have what we need. Keep up the great work Donna.
We have been using Sailbrand for over a year now and can honestly say I've never worked with a better company. Their reps are friendly and knowledgeable and they will always put things right if something is (rarely) wrong. Even the delivery drivers are super friendly and we enjoy seeing them everyday
Really good company, the offer fresh and quality products highly recommend and shophie one of the best
fantastic service, products and customer service who went above and beyond to accommodate our needs ,we use only the best ingredients and have not been disappointed with Sail Brand. Great company
Nothing but great experiences with Sailbrand and their wonderful team. We have been using them for some time - the service never faults and the quality is out of this world! Will definitely be recommending this 5* supplier
Fantastic company through and through. Fantastic fresh fish always. Fantastic customer service from the team, especially my account manager Olivia. I always recommend Sailbrand as a go to seafood supplier!
Excellent delivery times and great sales staff, very knowledgeable and always super fresh products. Highly recommend
Amazing company to work with , nothing is a problem for them , there specials are out out there to helps with pricing and changing menus , bin with them for over 7 years would highly recommend 👍
Truly the best fish company I have ever used if I move jobs the will definitely be coming with me
Excellent Catering Fish Supplier, have been using them for 4 years now. Fantastic Customer service from Sophie and the team.
Fresh quality fish. Helpful staff, Good comunication. I like working with Sailbrand, I am very happy with there's products.
As a head chef of a restaurant I am always looking for top quality at an affordable price to pass savings onto my customers and Sailbrand absolutely nail it from the telephone sales to the driver delivering the produce can’t fault them would definitely recommend these guys much more than just a fish supplier keep up the great work
Great customer service and support. Good quality of product. Fresh product delivered by clean and polite staff 👌. Any issues sorted straight away.
Been using sailbrand for a few years Brilliant customer service from Sophie day in day out, nothings ever to much for her and us chefs can be picky.. prices are very reasonable fish and seafood always of the highest quality
K L DirtyHarry
Oct 18,2024Had a driver cut me up through Halifax roadworks, forcing me to slam on my brakes. Managed to find the name of the driver, Zac new driver who is a careless driver. Sailbrand used to be a wonderful company to work for but due to incompetent manegement and careless drivers, the company is going downhill. You need to rethink who you hire and not get drivers who got they license from a cereal box!