Samson Outdoor Living supply and install waterproof patio awnings, garden canopies, carports, terrace covers, self-supporting awnings, large umbrellas & glass rooms for the home or business. Retractable awnings for Pubs & Restaurants, Shops & Offices, Schools...
According to website offer maintenance and repair thats a lie we have contacted them on several occasions and they are not bothered to help LIARS
From the initial visit to measure up / advise / quote, Samson were excellent. Delivery time was fair considering we ordered the awning in the middle of a pandemic. The 3 lads that fitted it turned up bang on time as arranged and did a great job, explained how it all worked and left our house and decking tidy. Oliver from Samson has been really helpful during the process, and continues to offer advice when I ask for it now the awning is in regular use. Highly recommend all round.
Fantastic service and experience with the company Very Courteous and competent team I am very pleased with it and it is worth the money I paid
I received good advice to help me choose. Product is first class and does very well to screen the low sun from the west.
From the first telephone call to the installation and demo the whole experience was faultless , that not belittling everything in between that worked like clockwork. Well done team. Oh , and the sun is out and it’s made a huge impact on time spent outside. 10/10
Efficient service and excellent product. We are really pleased with our awning. Samson were really good at letting us know what would be happening and when. There were a couple of hiccups with the fitting but these were resolved relatively quickly.
What a great team, especially Emma who gave us some great advice on design and colour for our new awnings Highly recommend and the awnings are very well made top quality
Great Service from Start to finish, supplied me with a high-quality awning. Great price compared to other companies contacted. Highly Recommend Samson.
first class service from a first class company, would not hesitate in recommending Samson
Great service, even in lockdown. Replied to all our questions quickly and installed the wall mounted parasol for us too. It looks great. Would recommend.
Dreadful company! Steer clear. Customer service non existent. Don’t reply to sales enquiries. Unless you’re spending vast amounts they will not deal with you. Be warned! Don’t use this company.
Paul Colburn
Jul 14,2021We ordered over the phone, everything went extremely well, due to pandemic we had a wait for delivery, and also because we were fitting the awning ourselves the wouldn’t send a representative out. We were somewhat “going blind” in knowing what exact measurements we needed. However we resolved this and duly fitted it fairly easily, the only thing was some of the instructions were a bit confusing for a first time fitting. Also to program the control wasn’t easy, but a phone call to Samsons, with a great technical man talking us through was brilliant! Cannot fault the awning it’s fantastic, well done Ollie and the team.