Global interest in British design and manufacturing has never been higher and Samuel Groves is building on this golden opportunity by continuing to invest in manufacturing equipment to produce the very best cook and bakeware at their manufacturing site in Birmingham.
Few suppliers of hospitality products go back as far as Samuel Groves. This venerable Birmingham-based manufacturer of kitchen equipment started in 1817. The big take-off into hospitality supply came during the Second World War when Samuel Groves won a major government contract to produce aluminium trays, with many other items for the Ministry of Works and the War Office being added soon after. This helped reinforce the foundations of the modern business, which gained a major boost from the introduction of the Mermaid brand at the beginning of the 1950s.
Samuel Groves encompasses all facets of manufacturing including Metal Cutting, Presswork, Metal Spinning, Welding, Fabrication and Injection Moulding. In addition, we are able to design and manufacture our own tooling in house.
Even though the market and indeed cooking practices have evolved over the years, Samuel Groves quality and processes have improved. We remain traditional manufacturers and every product we are proud to say is still hand-finished. We have been a manufacturer in Birmingham for close to 200 years, some of the skills that will be used in the factory today will have been used all throughout those 200 years.
Every range produced at our factory, we believe is the best you can buy, whether that’s our robust stainless steel 3-ply cookware, or timeless Mermaid anodised bakeware.
Superb products. Cooking is not annoying anymore.
So happy with my purchase I’m seriously considering buying a full set. An item at a time. Great quality. You know when you pick it up……..a feel I’ve never had before with pans. Quality with performance.
I didn't receive the product I thought I had ordered and when I have tried to contact customer services, my emails get bounced back.
My wife succumbed to the aggressive Hex Clad marketing campaign and purchased what turned out to be a very second rate pan set that failed within months. So glad we used our full refund to purchase true quality in a Samuel Groves pan set that have given flawless cooking experiences.
My wife succumbed to the aggressive HexClad marketing for what turned out to be a second rate pan set that fail within months of purchase. So glad we used our full refund to purchase a truly excelent and well constructed pan set that out performed HexClad on every level.
The pan met my high expectations and I will be buying more.
As always my baking trays arrived quickly and well packaged. Can you really tell the difference cooking with Samuel groves. Can’t recoil enough. Fantastic company
Easy to use website. Product selection was easy and the purchasing process was straightforward. Product arrived promptly and well within the delivery window the order confirmation stated.
Outstanding, hand made engineering excellence. Unbeatable quality and made in England. Extremely quick delivery even though made to order. We love our carbon steel skillet pan and it will be with us for the rest of out lives.
Superb quality. Look fantastic as well. Worth the money
A beautifully made pan from Birmingham delivered earlier than promised and my first two omlettes were perfect! Still struggle with the handle design's edges, but this does not stop me buying the pan.
Clear and detailed information on each product on the website is an absolute must when purchasing via the internet, and Samuel Groves does this very well. I have ordered goods twice and both times my orders were processed and delivered promptly.
I bought a saucepan directly from the Samuel Groves website. When the product arrived I discovered what seems to be a production error. Therefore I wanted to return the item. Despite sending 3 emails and calling at least 4 times (no one ever picked up, so I left voice messages) I never got a reaction. I am now left with a damaged product and no way to get in contact with customer service. I am extremely disappointed, especially as I bought this premium item as a treat for myself and explicitly bought it from the company directly rather than through a big reseller such as Amazon to support local companies. I will look into what consumer protection services can do, as surely the company has a responsibility to react to complaints.
Information on product and Delivery details Product well packaged
I purchased the small non stick frying pan a few years ago now, it's a fantastic piece of cookware, engineered to a high standard. Unfortunately the non stick has started to fail, which is to be expected after alot of use, and has now become pretty useless. My issue is, that because I have lost all proof of purchase for this item, Samuel Groves are refusing to re surface the non stick for me. I'm happy to pay whatever the cost is for this service, and it's quite obvious that this is one of their pans. I understand that they state on the website that proof of purchase is needed, but what difference does it make if I am willing to pay for the repair works???? Such a shame because I really do like SG's products, and after using them for some years I can't see myself purchasing anymore.
Great product. Uncertainty are availability and delivery times is the only reason it’s not 5 star
Very good service !
Excellent roasting tins
Super quick and efficient delivery. Website had plenty of choice and the item I wanted had a Christmas discount. The product is fabulous and has been used many times already. I have other items and the quality is top notch. Well done UK company m
Ba
Mar 01,2024prompt delivery of an excellent product - securely packaged