Scandinavian Biolabs
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We take naturally effective and vegan-friendly active ingredients, all derived from nature, and use super-clever biotechnology to nurture them into products that work – always in harmony with your body – to make your hair fuller, stronger and happier. We call it Bio-harmonic hair-care. And that's not just talk. We have the research papers and the clinical test results to prove it.
So here's to hair so healthy it could probably run a 10k. Here’s to getting thicker, fuller locks without that long trip to Turkey. Let’s all wave a not-so-fond farvel to shedding, harsh chemicals and nasty side effects, and say a big hello instead to a lot more natural confidence.
And did we mention it smells pretty damn good too?
Reviews 742
Vanessa Ludwig
Oct 18,2024Fantastic customer service! I was struggling to receive my orders, as the products kept being returned without reaching my country. Monaliza handled the issue super well and tried out 3 different couriers until I finally got my product and even included a complementary product as an apology. I am very impressed with the amount of product for each month that I received. I will report back in 3 months on my product results.
Daria
Oct 17,2024Very helpful and polite customer service, thank you Denise! I had an issue with my order and contacted them right away but wasn’t expecting the answer so quick+ it was already outside of working hours. So smooth and stressless!
JHath
Oct 17,2024I tried to order from Biolabs in July 2024 but my subscription did not go through. In the meantime I went elsewhere for treatment. Whilst away on vacation in October I received a message thanking me for my recent order and product was on its way. I have been charged £228 for product I did not ask for, do not want and have so far, had no response.
Philip
Oct 17,2024Had a subscription issue. Denise sorted it out quickly and was very accommodating with her solution.
Linda Hallam
Oct 17,2024I tried this product which was really good, there was a confusion over subscriptions but it has been sorted out very well thank you
Sue Ramsden
Oct 17,2024I had one or two worries at first but Denise was so supportive and helpful, trying to solve my problems for me, that between us everything was sorted out in a way that suited us both
Marius MARINICA
Oct 16,2024I had some issues with previous delivery but Denise managed very well my request and the latest delivery was just fine. Thank you, Denise!
Juan Carlos Caceres Sedan
Oct 16,2024Excellent customer Service from Angela Flores. I had a problem with my delivery and she helped me right away.
Anne Heslop
Oct 16,2024Just had the best prompt courteous service from Monaliza - a pleasure to deal with and solved my problem so quickly. THANK YOU. By the way your products are brilliant and do exactly what they promise.
Frédéric Kopp
Oct 16,2024Very good SAV. I didn't receive my order because of the shippment company, they send me very quickly a new order. Angela did a great Job.
Aranka
Oct 15,2024After I explained I was facing issues with the conditioner, Monaliza was so kind to process my refund right away and I didn't have to return the bottles I had left. I strongly recommend her and Scandinavian Biolabs following the responsivity and understanding :-)
Davide Lenzu
Oct 14,2024Great experience with customer service
Rebecca Cymerman
Oct 14,2024Just started using this product. Smells amazing and hair feeling lovely. Monaliza Helped me regarding a small packaging issue recently. Excellent service. Thoroughly recommended.
Heidi Rantala
Oct 14,2024Angela took very good care off me and handled my problem easily. I'm very thankful for you,Angela 😇
jakob rotar
Oct 14,2024I had a problem with my order so i had to contact the support team. And boy oh boy was i surprised with the service! I got a reply immediately, and a kind one to boot. Efleda helped me sort everything out very quickly and effortlessly. I am very greatful to Efleda for all the help in solving my problem l and helping me get a refund for my order!
Alessandro Malugani
Oct 13,2024Mi sono arrivate tante confezioni senza averle ordinate dopo il primo ordine, ho scritto più volte spero abbiano fermato gli invii ora, se continuano dovrò rivolgermi a federconsumatori. Ho dovuto anche bloccare il fornitore sulla carta di credito, ma loro lo hanno abilmente aggirato ignorando tutto cambiando i codici che erano stati bloccati. Tra l'altro nessun miglioramento infatti ho smesso di farlo avendo ancora almeno 9 bottiglie in casa. Pessimi direi.
Sharon
Oct 13,2024This is not a trustworthy company. They say that you subscribe when I can assure you, I did not subscribe, why would I subscribe? to a product that I maybe be allergic too . Mentioning the serum could sting your scalp Reading some reviews people have been very disappointed with this company hair falling out . when you go to do a return form they are still hard selling to try another product. when you write so many emails saying I do not want your product . There’s . No return label in box to send back then want to charge you £4.50 for shipping back , it’s ridiculous. I then receive a email saying we’re so sorry that you want to turn your item back and your frustration. As if they care.. You can keep that one with 50% off. I do not want your product.!!! you just go around in circles anything to get their extra £41 minus the £ 4.50 Do not touch this company .
Adelle E.
Oct 13,2024I had some inquiries and their customer support is quick to respond. Thanks to Angela for giving me useful information.
Gabriele Maffezzini
Oct 13,2024Super customer support, Angela Flores really helped me.
Kronprinsessegade 54, 4.tv., 1306, Copenhagen, DK
http://scandinavianbiolabs.com
Iida Sparfvén
Oct 18,2024I cannot comment on the product yet, as I just received my first order. One of my serum bottles was unfortunately damaged when it arrived and I contacted Scandinavian Biolabs re the issue. I’ve received amazing, friendly and very efficient customer service from person called Angela. Only if every business would treat their customers this well - I truly felt like a valued customer. Angela sorted the issue for me in no time. I’m very excited to try the product now! Thank you!