Scandinavian Biolabs
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We take naturally effective and vegan-friendly active ingredients, all derived from nature, and use super-clever biotechnology to nurture them into products that work – always in harmony with your body – to make your hair fuller, stronger and happier. We call it Bio-harmonic hair-care. And that's not just talk. We have the research papers and the clinical test results to prove it.
So here's to hair so healthy it could probably run a 10k. Here’s to getting thicker, fuller locks without that long trip to Turkey. Let’s all wave a not-so-fond farvel to shedding, harsh chemicals and nasty side effects, and say a big hello instead to a lot more natural confidence.
And did we mention it smells pretty damn good too?
Reviews 742
Merle Leemet
Oct 11,2024Fast reply and very helpful customer service
Arnaud Donneve
Oct 11,2024Prompt ans efficient response
Daniela Arroyo Gerez
Oct 10,2024Total failure for me! I've been using it for over two months now and sadly my hair is falling even more than ever, using their shampoo and conditioner during help at all either!
Nicole
Oct 10,2024This product does not work, and when I went to cancel my subscription, the website won't let me log in. Emailing is useless as it's a bot replying. I am going to have to cancel my direct debit with my bank. Absolutely rubbish service
valeria yineth carrero alviare
Oct 09,2024This company has the best customer service ever, I had a problem with my purchase and they quickly responded and fix everything, I’m really glad, very trustworthy✅
Axel
Oct 09,2024Support was fast and helpful. Thank you Elfeda for helping me with my issue.
cliente
Oct 09,2024I raised questions related to the receipt of an order and the justifications for delay that were initially unclear. It is necessary to understand that nowadays, online shopping is often surrounded by distrust on the part of customers, as a result of many unsavoury situations that occur. Fortunately, in this case, I received exemplary treatment and clarification from your collaborator Angela Flores, from Customer Experience Department, who I would like to thank and hope to ensure that this service is always extended to your customers, as an excellent example.
Caroline Twiston-Davies
Oct 09,2024Having written a bad review as I was so cross - have to say Laura Ivy was more than helpful and cancelled the repeat order very quickly and efficiently. So would certainly order again - makes such a difference getting a quick and positive response
Raimondo Tosi
Oct 09,2024Effettuato primo ordine. Dopo appena 3 settimane mi giunge mail con la quale vengo informato che è in spedizione ulteriore merce da me mai ordinata. Ovviamente dopo aver addebitato importo sulla mia carta di credito. Avviata segnalazione ad Associazione Consumatori
Pedro Pisco
Oct 08,2024The response to my problem was very fast, and despite the website problem still remains, the situation was solved by email. 5 stars
Fernando Roveri
Oct 07,2024I'm 44 years old and never had problems with hair loss, but after facing a tough time with family issues and a lot of stress at work, my hair was going away, even chunks of hair while showering. I saw plenty of products, and of course I've checked carefully before buying them. It's easy to find cheap products but with much less or not effective at all. This one is kind of pricey, but the most effective according to reviews on several platforms, so I've decided to give it a try. Much less hair loss, really, and I also noticed some sprouts on the forehead and in some areas where hair was not growing that much. You feel some 'burning' after applying that can be uncomfortable at the beginning, then you get used to it. It's not cheap, but I got surprised with the size of the bottle. I am using it twice a day, and after five weeks, I'm still using the first one from the 3-bottle special pack that I purchased. The only problem is that it took ages to arrive, I was about to cancel and very angry at them, but it was actually a logistic problem, not their fault. Angela Flores from the customer support was quite helpful and patient. I wish I could buy the other products, but now unfortunately I can't afford, but very happy with the results anyway. And the product does not smells bad!
Janice Fraser
Oct 07,2024Jolly resolved my issue quickly and effectively meaning I have continued my subscription - excellent customer service
Enrique
Oct 07,2024It's no coincidence that every opinion here is about Customer Service, not about the product itself. My experience with both has been awful. I ordered the product, then immediately did some research on evidence and decided to cancel it. A few minutes later Customer Service pressured me to keep it and try it under the promise of a full refund if I was not happy with it. After a week using the product and hating the "tingling" sensation (more like burning, if you ask me) I sent them an email expressing my concerns and they took a full week to reply. All they did was cancel my subscription, no refund is expected. Please be aware this product is only backed by their own tests. If that's not enough of a warning, mind that they will do anything to keep you as a customer, but bail on you when you have a problem. As any dermatologist will tell you, nothing you put over your scalp will make your hair grow again. Period.
Patricia Andrada
Oct 07,2024I had selected another product by mistake while ordering so I reached out to customer service and they solved it, kind thanks to Angela and team.
Cassandra M.
Oct 06,2024I recently placed an order with this company, and for some reason my bank account was showing three orders. I am not sure what happened but I alerted Scandinavian Biolabs and asked that only one order be fulfilled. They investigated the transaction and now all is well. Their response was prompt and professional. I give five stars!
Skye Quinn
Oct 05,2024Never have I received such amazing customer service. My package went missing during transit, but unlike other companies when something like this happens they take zero responsibility and are non communicative, Denise from Scandinavian Biolabs was so accommodating and understanding. I felt very reassured throughout the entire process and the communication was incredible and instant. I would highly recommend buying from this company. I never leave reviews, but had to due to the stellar experience I received.
Mariana Marques
Oct 05,2024Certainly! Here’s an example of a glowing review you could leave on Trustpilot: Excellent Experience with Scandinavian Biolabs! I had an outstanding experience with Scandinavian Biolabs. The support I received was top-notch, and I was particularly impressed by Denise, who went above and beyond to assist me. She was incredibly professional, patient, and knowledgeable, ensuring that all my questions were answered promptly. The level of customer care I experienced was exceptional, making me feel valued as a customer. I highly recommend Scandinavian Biolabs for their high-quality products and impeccable service. Thank you for making my experience so smooth and enjoyable! Mariana
Václav Němeček
Oct 05,2024Great help, nice support, dealt greatly with a refund.
Tsampikos
Oct 04,2024Angela Flores was very helpfull and solved my problem
Kronprinsessegade 54, 4.tv., 1306, Copenhagen, DK
http://scandinavianbiolabs.com
Jane DA
Oct 12,2024I ordered the serum, shampoo and conditioner and it all arrived within days. I did have a problem with one of the items which was damaged. I reported this and Monaliza dealt with it immediately. I was most impressed. A replacement was sent out the same day. I am excited about using the product. Many thanks Monaliza for being so helpful