Scandinavian Biolabs
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We take naturally effective and vegan-friendly active ingredients, all derived from nature, and use super-clever biotechnology to nurture them into products that work – always in harmony with your body – to make your hair fuller, stronger and happier. We call it Bio-harmonic hair-care. And that's not just talk. We have the research papers and the clinical test results to prove it.
So here's to hair so healthy it could probably run a 10k. Here’s to getting thicker, fuller locks without that long trip to Turkey. Let’s all wave a not-so-fond farvel to shedding, harsh chemicals and nasty side effects, and say a big hello instead to a lot more natural confidence.
And did we mention it smells pretty damn good too?
Reviews 742
Mikhail Borg
Jul 24,2024I had an exceptional online customer service experience with Romina M. from Scandinavian Biolabs. She was incredibly responsive, knowledgeable, and patient with all my inquiries. Since my package got lost in transit, Romina went above and beyond to ensure that she’d send me a new one and made sure that my parcel from Scandinavian Biolabs gets to me in the shortest time possible. Her professionalism and dedication truly stood out. Highly recommend reaching out to her for any assistance!
Guru
Jul 24,2024Romina from Biolabs helped me with the queries I have for my treatment and I appreciate effort.
Alun gatland
Jul 24,2024Had an issue updating my payment details on my account and I needed to sort a one time delivery to a different address. I discovered after being a long term customer I was now able to contact support through their WhatsApp service which made things so much more convenient. In no time at all I was chatting to Romina who very quickly sorted all of the above for me. Extremely happy with the service I received! (5*)
Matteo Rosati
Jul 24,2024I had a problem with the refund of a order and they helped me to solve it
Xris Koh
Jul 23,2024Romina has been amazingly helpful and her follow up service despite already solving my initial query was impeccable!! I’ve never had such service before!! 5 big stars for Romina!! Thanks!!!
Suzanne Liddle
Jul 23,2024I had a problem changing my payment method but the team (particularly Romina and Angela) were very helpful and proactive. It wasn’t straight forward as there was a bit of a glitch on their system but it all got sorted. Thanks a lot
Ana Elisa
Jul 23,2024I'm a customer for some time now, and I have had a great experience, congratulations!
Nikki
Jul 23,2024I needed to make a change to my monthly subscription prior to my upcoming order being released. This was handled quickly and without fuss. Whenever I email with a query it is always answered quickly and fully.
Martin Carchet
Jul 22,2024After an issue with the delivering company, I didn’t received my order. I sended a request to Scandinavian Biolabs and Monaliza took care of it in a really good way. Good after sales service. Thank you Monaliza!
bogdan timofte
Jul 22,2024This a review for the customers support. Angela for the support regarding my package that was delayed 2 months. Quick and clear response with a solution for feature delivery.
Adam “Adamn_”
Jul 22,2024The Customer Service is amazing in my experience so far. Romina responded quickly and answered all the questions I had super well. No matter how big, small or 'silly' they seemed haha Have no complaints so far!
Sara Temsah
Jul 22,2024Had a problem with a subscription renewal, the agent was very helpful to take a quick action and fix the problem on the spot.
Hosein
Jul 22,2024Fast reply and good customer service. Romina was a big help
Marcel Krzyzanowski
Jul 22,2024Great customer service from Monaliza
yash budloo
Jul 20,2024Great customer support
Seán O M
Jul 19,2024Very easy to deal with customer service (Thank you Denise and Angela) when I had an issue with my delivery (which the company were not to blame for)
Kola S
Jul 19,2024I needed to cancel an order because I still had stock available and Jolly was superb throughout the process. The order had already been placed though not yet shipped. Jolly got it cancelled and a refund issued while making sure I was happy as a customer, which included trying to understand if there was anything not right about their product. It would be amazing if other companies valued and paid this much attention to their customer's needs. Thank you, Jolly.
Elsa
Jul 19,2024I recieved a quickly answer and everything was ok
Prash J
Jul 19,2024Romina has been kind and a wonderful person to talk to. Understood my issue and immediately resolved it. Thank you so much.
Kronprinsessegade 54, 4.tv., 1306, Copenhagen, DK
http://scandinavianbiolabs.com
Panagiotis
Jul 24,2024Romina M. unbeatable customer support. I haven't used everything yet, as it's the first day. Although, I could say that the customer support is wow. I got the bundle for 3 months with Shampoo, Conditioner, Serum, and Vitamins. Shampoo, Conditioner, and Serum are smelling almost the same - in a good way. Not super wow, not bad, just a mild peppermint fragrance which I guess it's fine if you use a serum for your head and you go sleep. It doesn't smell so it won't interrupt your sleep or your partner. I guess, I'll need to be patient to see the results.