We take naturally effective and vegan-friendly active ingredients, all derived from nature, and use super-clever biotechnology to nurture them into products that work – always in harmony with your body – to make your hair fuller, stronger and happier. We call it Bio-harmonic hair-care. And that's not just talk. We have the research papers and the clinical test results to prove it.
So here's to hair so healthy it could probably run a 10k. Here’s to getting thicker, fuller locks without that long trip to Turkey. Let’s all wave a not-so-fond farvel to shedding, harsh chemicals and nasty side effects, and say a big hello instead to a lot more natural confidence.
And did we mention it smells pretty damn good too?
Jolly made my checkout process wonderful. I forgot to add a discount code, so they refunded the difference within 7 hours. I haven’t received the product, but the customer service is outstanding! I’m very impressed by that alone.
great customer service
Big thanks for the support team ,especially to Angela Flores. Very professional ,quick with her responses and very friendly !! Super happy! Thank you!
Denise was really helpful and understanding of my problem with my order
Romina was very helpful
Denise was a star and helped solve my questions quickly. Thanks for your great services
Very swift and competent thanks francis
Great customer support from Francis on changing my subscription products to meet my needs and usage !
Her instant reply and follow up emails addressing all my concerns, one by one, wrote in previous messages made the experience wholesome.
Virker desværre ikke for mig. Jeg har igennem de sidste 6 måneder brugt produkterne som beskrevet, serum hver dag osv. og oplever at mit hår falder ud, og endnu mere end før, Jeg er 48 år og i perimenopause. Jeg har mistet halvdelen af mit hår nu. Produkterne er sikkert fine for nogle og virker sikkert udmærket, og kundeservicen kan jeg ikke klage over, men jeg har desværre ingen virkning af produkterne fået. Så derfor kan jeg ikke give en særlig positiv anmeldelse.
Det virkede ikke på mig. Jeg brugte deres serum et par år, og håret forsvandt fortsat. De levede dog op til deres løfte om penge tilbage for det første halv års forbrug, så det var positivt.
Denise was timely and resposive to my request! Best customer service possible!
Super Shampoo, top Kundenservice. Bestelle das Shampoo jetzt schon länger, da es sehr geschmeidige Haare macht. Als dies nun einmal nicht angekommen ist (Problem bei DHL) habe ich den Kundenservice kontaktiert und ein Ersatz wurde direkt verschickt. Danke an Angela dafür! :) Jederzeit wieder gerne!
Angela provided very effective customer service.
The reason I have been using Biolabs serum is that I trust their products are natural and chemical free. I am very concerned about using chemical and medication so I decided to give it a go. I do like the feeling the product provides into my scalp. I have been using the product for the past 6 months and I have given myself a year to decide about the results and how effective the product is. I have not had any positive results using Biolabs. Its been over 1 year of full dedication to the product. I decided to stop with my subscription August last year and however I was sent and charged for another bottle even after I had canceled my subscription 6 months later. I was asked to return the product in order to get my refund for an order I didn't agree.
Francis was an absolute angel. Quick response and resolution of the shipping problem. Thank you very much!
Best support ever
I received an email about the delivery of products I did not buy. I contacted customer support and quickly got a response from Angela that clarified everything.
After 2 weeks of using the bio-pilixin serum for hair loss, I contacted scandinavian biolabs to say I need to stop using this as it was burning my scalp each time I applied it, and hair loss was worse. I was told this was normal and to keep using it as there was no increased hair loss after 45 days. I continued for another while, until hair loss was becoming alarming. My hair is so much thinner now even after almost 4 weeks of not using this serum. My hair now looks as though I’ve been seriously ill, it’s in very poor condition in comparison to what it was before using this product
Jerry Denise Dallas
Aug 08,2024Francis was wonderful helping me resolve an error I made with my subscription. This is a wonderful product and wonderful people!