Scandinavian Biolabs
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We take naturally effective and vegan-friendly active ingredients, all derived from nature, and use super-clever biotechnology to nurture them into products that work – always in harmony with your body – to make your hair fuller, stronger and happier. We call it Bio-harmonic hair-care. And that's not just talk. We have the research papers and the clinical test results to prove it.
So here's to hair so healthy it could probably run a 10k. Here’s to getting thicker, fuller locks without that long trip to Turkey. Let’s all wave a not-so-fond farvel to shedding, harsh chemicals and nasty side effects, and say a big hello instead to a lot more natural confidence.
And did we mention it smells pretty damn good too?
Reviews 742
Kevin West
Jan 28,2025No experience just excuses I keep getting the same reply and discounts and to reviews and more excuses. You should all be ashamed. Please do not be condescending as you are in your emails.
DR M R Green
Jan 27,2025Very helpful and conscientious! Resolved my issues in a kindly and timely manner, thank you, Angela!
Diana Zenke
Jan 27,2025I was very well assisted by the agent Hasan. I am especially pleased by his professionalism and efficiency with a case I have been trying to solve for weeks and in his hands, solved in a couple of minutes. Kudos to him!
Tom Anderson
Jan 26,2025I had a very positive experience with Angela in the customer service team at Scandinavian Biolabs. I recently forgot to cancel a subscription but they were very helpful at ensuring I could make an easy return and receive a refund. Many thanks for the help!
Jane Thornton-Smith
Jan 25,2025I ordered the shampoo hoping for good results but unfortunately the product was not for me. I had a reaction which has left me with an itchy scalp. I also have oily hair and it didn't clean my hair well enough. Luckily the customer service was great and Monaliza provided advice and arranged for a refund very quickly. Products are not going to work for everyone so it's great to have good customer service to help when needed.
Khaliun
Jan 24,2025Thank you for Jolly for always having a best and quickest service!
Anjay
Jan 24,2025Have emailed on numerous occasions and still waiting for a return label , how long does it take to create a label :-(
Gonzalo Casas Pérez
Jan 23,2025The solved very efficiently a refund. Angela Flores helped me very nicely.
Олександр Бондар
Jan 23,2025Thx u for help, Angela
Amus George
Jan 22,2025They only reply to positive reviews and leave all the other questions and reviews without any reply whatsoever.
Marina
Jan 22,2025Angela helped me very carefully and was very helpful for resolving my problem
Cian Smith
Jan 22,2025Lisa in support was very helpful with a replacement bottle of serum. They even included a couple of gifts. The team go above an beyond with a great product and service. And the products work, I highly recommend this company
Mrs Fox
Jan 22,2025Since posting the review below I have now received helpful email response from a human! I would advise Biolabs not to rely entirely on AI to sort customer problems out... I am upgrading my stars as they have made a genuine effort now to assist me. This review is based entirely on the delivery process as haven't had long enough to see if product is helpful to me. The website is very professional and convincing. I felt certain it would be worth a try. I ordered the subscription service for once a month. The 1st bottle arrived promptly after ordering. 2nd bottle arrived without any prior notification whatsoever, which didn't seem right, I might have been away and unable to receive it. I tried to access my account to check the options which I couldn't do (hadn't tried previously). All I could find was aggressive marketing. As I could find no link to access accounts I contacted the email help center - thought I was messaging a helpful person but now realise I wasn't, just chatbot but very good imitation to begin with. After about 4 emails back and forth I sent a screenshot to show there was no link to account as instructed. The help chat immediately closed down. Tried again today, no luck. Worry I have been scammed. Have instructed credit card to stop repeat payments and will email to cancel any further deliveries. Very disappointed but it doesn't feel right, totally different to other subscription services (for vitamins) that I have. Be careful. The good reviews I read before ordering are nothing like the experience I have received with regard to customer service.
Mohammad Mahdi Shahabi
Jan 22,2025I had a delivery issue with my order and Francis B. was incredibly helpful in resolving it. They were prompt, professional, and courteous throughout the process. They went above and beyond to ensure that I received my replacement order and kept me updated on the status. I am very satisfied with the customer service I received and would highly recommend Scandinavian Biolabs.
Lucila Sisinni
Jan 21,2025The products are undeniably good—I’ve had great results with them and I like them. However, the biggest downside, and the reason I’ve decided not to continue using them, is the price. If they were around 35% cheaper (after the 15% discount they give through newsletter) , I’d happily keep buying. But with the current pricing and the availability of other high-quality, reasonably priced alternatives on the market, Scandinavian Biolabs is no longer a worthy option.
Lynn Little
Jan 21,2025Brilliant, excellent, wonderful customer service from Hasan and Lisa. Quick and super efficient. I am so impressed. Other organisations should use them as role models/ muses to improve their customer service.
Simon Welch
Jan 21,2025After encountering an issue with an order, I contacted customer support. The agent, Efleda, was excellent. Not only did they respond quickly, but they also stayed in touch until the issue was resolved.
Jenni Monks
Jan 21,2025I contacted BIOLABS as soon as I tried the product as I knew immediately that it wasn’t going to work for me and maybe I was unlucky and just had a bad reaction to the product? Biolabs were quick to get in touch and offered me a full refund which has been paid into my account.
customer
Jan 20,2025Excellent Products and even better Customer Service. I had the most pleasant interaction with Jolly when I had a question about my order. Jolly took the time to follow up and give me a very detailed response to my query. This made me feel appreciated and valued as a customer. Jolly was quick to respond and really helped with my overall experience. The products are fantastic but knowing that behind the scenes you have someone like Jolly who really cares about the customer makes all the difference!
Kronprinsessegade 54, 4.tv., 1306, Copenhagen, DK
http://scandinavianbiolabs.com
Susie
Jan 29,2025Very helpful customer service from Jolly who communicated well and sorted out my order. I have been using Scandinavian Biolabs products for a year now and find them excellent and I would highly recommend them for improving hair health.