I personally enjoyed the webinar . I missed the official but i did watch the replay video . Everything was perfect .Everything was user friendly . The sound system was perfect and everyone was really friendly in the Chats section . keep it up and thank you for such an informative session .
The customer service was so quick and helpful! I noticed a transaction in my bank account and I messaged support. They got back to me in the same day and helped me start the refund process. Nick was very kind and made the process very easy!
Won’t let me cancel, Keep taking money out of my account!
I was not able to access my account to cancel the free trial on time. And Nick was able to resolve my problem and come to a compromise.
The customer service agents were efficient and effective and solved my problem quickly.
Marko from Scholarship Owl responded within minutes to my issue and provided outstanding help and information. Through kindness, professionalism, and enthusiasm, talking to Marko is one of the best customer service experiences I’ve had. Give this man a raise.
Nick was amazing. Answered quickly.
Nick was extremely helpful and found my issue right away. He offered a quick solution which satisfied my needs. He was exceedingly kind and patient.
I didn’t get anything scholarships.
I had an issue with my account. I emailed asking some questions. Nick responded quickly with a few options to choose. I chose one and emailed him back. Within an hour it was all settled beginning to end. Fast, courteous and efficient. 10/10
Nick and Jane were urgently responsive and acted with speed and accuracy in resolving the issue. I appreciate how they provided what I consider World Class Customer Service. Thank you.
They literally just steal your money and charge your card even if all you wanted was the trial and you unsubscribe.
I found the webinar to be very informative. I feel a lot more confident about writing an essay for a scholarship. Jennifer Finetti was very knowledgeable of the topic and she answered all questions honestly. I feel that the presentation was exactly what I expected it to be. I look forward to using SholarshipOwl when applying for scholarships.
Fast and easy service
I had an issue in regards to my school information, I contacted them and got the problem right away.
I've been using ScholarshipOwl for a few semesters now. While I may not have been awarded any scholarships yet, I appreciate the ease of applying for them in one place. I also really enjoy the essay writing tools they provide and how easy they make it to submit applications. I also appreciate their help tool as I just found a feature I didn't know about before! Thanks team for making this experience pleasant for me!
I rate my experience 5 stars!! The Scholarship Owl team has been amazing. They are responsive and extremely helpful. Specifically, Anica has been so much help, I am very appreciative!!
Marko provided me with excellent customer service. He was able to help me resolve the problem with the quarterly subscription, and I am grateful for his help.
I received a subscribed email from Scholarship Owl that offered me a free copy of an E-book about writing essays. The link did not work, but I really wanted the E-Book. I asked the Chat Assistant at the Owl website if they could give me the proper link. Marko responded almost immediately and gave me the proper link. I was able to download that E-book immediately. Very happy with that chat!
Danielle
Sep 28,2022Anica was super sweet and prompt in helping me!