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Reviews 813
Deja Ross
Aug 09,2022i was able to win scholarship money and an ipad!
Kevin Mejicanos
Aug 06,2022Great and quick customer service. They were very helpful and we’re able to help in every way possible.
Erin
Aug 03,2022Anica was very helpful with my question. I appreciate her quick response. A+
BKR
Aug 02,2022Quick to respond positively to my request. Thank you!
Kwame Justice
Jul 29,2022In my earnest quest to be soon awarded my first ScholarshipOwl Scholarships concerning my education and career development, I recently received a direct email from ScholarshipOwl about my eligibility to also apply for a major scholarship from another scholarship provider on ScholarshipOwl's database. Upon accessing the link to the scholarship to apply, I realised that it was broken (inaccessible) so I notified ScholarshipOwl about it, and within a very short time I received a response from ScholarshipOwl via Marko, and he said, "we will immediately inform the product team and try to fix this as soon as possible." I was impressed with the quick response to have the issue resolved, and what I also liked was, he went on to share with me some additional tips about what to expect from ScholarshipOwl's scholarship providers concerning my scholarship applications. I found his tips to be very useful considering the fact that I'm expecting to receive a response to my applications. I deeply appreciate ScholarshipOwl for an awesome support effectiveness, and I think you have a great CRM/CS platform. Thanks for making my scholarship search easier and simple despite not having an activated membership yet, and I look forward to soon receiving my first ScholarshipOwl Scholarships, among others. Thanks for being an inspiration!
Caroline
Jul 27,2022Great service provided. I had a unique situation that was dealt with accordingly. Even though what I asked for isn’t typically allowed, since I hadn’t used my account in a while, there was an exception made to help my experience. Very thankful.
Daniela
Jul 25,2022I had an issue with the membership cancellation. I had sent a message and Nick had responded almost right away. Nick was very sincere and very helpful! I’m so grateful, it was very relieving.
Moonbean
Jul 22,2022The webinar proved as great confirmation for me that this organization is not a scam and trying to aid students. I appreciated all the information related to us during the presentation and also the examples and details that gave an idea of what providers were looking for. It was well organized and had great energy both in the layout of the webinar and information, as well as the presenter. A good very well done, thank you for the work and efforts put into helping our careers.
Sabrina Ganshaw
Jul 15,2022The customer support team is very quick with their responses and very kind ! They congratulated me on winning the scholarship and answered my question in regards to when I would receive the money.
Brisa Tucker
Jul 15,2022Marko was an excellent customer service rep! He was extremely helpful and patient and made sure I was happy with the solution that he provided me. So happy.
Kyle
Jul 08,2022Marko was great and completely transparent on what was needed to be done with my account to make sure the process went smoothly. I appreciate his customer service and his attitude to help others!!
Emma Merrill
Jul 07,2022very quick and helpful responses!! great customer service!
Linzy
Jul 02,2022Marko was very helpful in issuing me a refund when my subscription lapsed before I could cancel. He offered to lower my membership and give me a partial refund. He was very understanding. It was a very pleasant experience.
Becky
Jul 01,2022Marko was extremely helpful and polite. Really appreciated his help.
Andy Eberhardt
Jun 28,2022This is a good program with AMAZING customer service! I only used the service a couple times and found it useful for finding and applying for scholarships. The best part of my experience is the customer service! Good customer service is what stands out for me when deciding on being a repeat customer and my experience with ScholarshipOwl has been 5 out of 5 stars! Special thank you to Anica for being fast and helpful! It's really refreshing to feel like a valued customer and to see people that care. Thank you again ScholarshipOwl!
Reagan Marshall
Jun 27,2022I got help with a refund and they were able to help me out really well.
Ethan
Jun 24,2022ScholarshipOwl is one of the best college scholarship websites I have ever visited. They truly care about students and organize awesome fun events. I'm so thankful for having found them!
Addison
Jun 22,2022Anica was very kind and receptive to my concerns. She was very attentive and quick to respond to have the issue resolved.
Austin Markovcic
Jun 21,2022Very helpful and understandable. Acknowledged that I had a unique situation and felt more of a personable support chat than the ones that go off of a script.
Susan
Aug 10,2022I worked with Nick, who was very kind, professional and helpful. I appreciate the great services of ScholarshipOwl.