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The prices on the books are great. The customer service not so much. I emailed the company regarding my order and received no acknowledgement whatsoever.
I have ordered several books from second sale and I have received them all one time they did not arrive to where I sent them but they were quick to refund my money after I contacted them. I will definitely be buying more books from here
Good prices, nice selection, good follow up in reply to e-mailed questions I sent in about my order. What I disliked is that had placed two rather large orders and it was great that they sent me an e-mail with a tracking number, but they neglected to notify me that my items were being sent in multiple packages, so each of the two orders actually had multiple tracking numbers. It wasn't until i got my first order and many items were missing that I reached out to inquire and was notified that it was shipped in multiple packages. Even then I had to initiate requesting the other tracking numbers so I could follow the progress of my shipment. When i placed the second order I was again given an e-mail notification that my items shipped and again there was a single tracking number. I reached out before anything arrived and asked if this was also shipped in multiple parts/packages and if so, could they please let me know the other relevant tracking numbers so I could follow the progress. The other concerning thing was that they included small packing slips/item numbers for each item ordered, but the numbers on the slips did not always match with the number on the order confirmation sheet. Overall, my items arrived safely and were in good condition. I would likely use them again for future services but would know now to reach out immediately to ask about additional tracking data. I would suggest that with each tracking number they include a discrete list of items included in that shipment so it's easier to know which items are in which shipment, specially if your order is broken up into 4 or 5 tracking numbers for packages that arrive over a 1 to 2 week span of time.
Quick shipping, good quality for books and great prices!
At first the site was a little overwhelming because of the amount of books. I finally just had to stop looking and just look for the book I was looking for in the first place. The shipping was very fast and I received my books in a timely fashion.
Book was as described and sent quickly
Great selection, excellent prices, free shipping!! It doesn't get any better.
I quickly found the titles I was looking for on your site and found it quick and convenient to order. The prices for these books were very good, free shipping, and the shipping was faster than I expected. The books were in great shape, one was virtually new, and others were only slightly used. I will use SecondSale again and tell others about it.
Books exactly as advertised and shipped quickly
Very quick, easy and the book was in great shape.
Was researching a new author and one of the selections was ALL the current titles without me having to track each one down...
Ordering was easy. The book shipped fast/
Great sale. Quality was as described and the books came when expected. 5 stars
The book came on time and has changed my married.
Very fast shipping and had what I was looking for. Easy to use website.
Fairly priced and expeditious.
Honesty and dependable. Thank you
The books were in great shape. The selection and purchase process was simple to follow. Delivery was prompt and items undamaged.
Great price and a quick delivery
Kathleen Graves
May 29,2024I was helped with my problem quickly