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Reviews 65
MR A CLARK
Mar 28,2024Excellent service . Mum who has dementia boiler broke down .Tracey got an engineer Austin to call .Austin fixed the problem and text me to let me know mum had heating .I would like to thank you so much . This is a five star company with five star staff .
Chris
Mar 07,2024A company and people that go beyond normal expectations. Easy to communicate with, experienced, highly knowledgeable and an appreciation of what the customer faces is an unbeatable mix. Top of the list however is reliability. No matter how big the job may be, S.K is first in line for me.
Jackie M
Dec 03,2023After being let down big style by another company we contacted Simon Kelman and were offered a visit early the next morning. Unfortunately we were still waiting on the part for our boiler which was delayed by the carrier. Austen came out to us the following day and installed the part. He really did go above and beyond for us and after 14 days without heating or hot water during freezing temperatures we were so grateful. Thanks Austen and thanks Simon Kelman and Company we will definitely be pleased to deal with you again.
Mario Tagliaferri
Aug 11,2023Good customer service carried out job in professional manner yes we would use you again.
Irene
Jul 26,2023They arrived promptly and completed the requested safety check.
Mrs Kelley
Jul 15,2023The workmen arrived on time, they got on with the job and worked hard till 6pm They covered up carpets etc, they were all friendly and respectfull And so I would certainly recommend
Mr Mackenzie
Feb 14,2023workman very efficient and very tidy would use this firm again
Patrick Douglas
Feb 03,2023First class prompt and efficient service
Customer
Jan 31,2023When my boiler stopped working and my house was freezing cold, I had difficulties getting a plumber to come out. I 'phoned Simon Kelman Plumbing & Heating and found them very friendly and very helpful. In the end, my usual plumber was able to come out late afternoon, but I would be very happy with Simon Kelman for my next boiler service.
Catriona Macdonald
Aug 24,2022I phoned Simon Kelman as I had a slight leak on my new bathroom tiled floor of 2 years old. A plumber attended didn’t know where it was coming from and asked me how he could get into the toilet. Once he removed the toilet he then went on to blame shape of the toilet, how it was fitted and left the toilet not plumbed back in and I explained we needed a spare toilet as we had someone in the house with Ulcerative Collitis. They then said to get the guy back who fitted it and then charged me £81 for the pleasure. When I contacted to express my feelings was basically told it was cheaper option for me!!!! I am pleased to say I phoned another plumber who resolved the problem free of charge for me.
Stuart Stanyer
Aug 15,2022Complete replumbing of heating and hot water system in an old house, superb job. Very neat, tidy and quality finish. Working around other trades wasn't a problem. Very reasonable price and extra works added reasonable cost too. Highly recommended
UK user
Jul 29,2022After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a week later. Austin and his apprentice were top notch - competent, tidy and thorough, advising on issues not noted by other service engineers who seemed to want nothing more than further/extra work from attending. Then a more than reasonable invoice charge. We are very pleased.
Anne Mcintyre
May 26,2022From the initial enquiry throughout the actual work to the concluding inspection all aspects of a complex job were carried out with professionalism and courtesy. I am very pleased with the result
TOM WALKER
May 20,2022This company provided a top class service with technical efficiency and ability far beyond the previous installers of our hot water system and fairly new boiler. We wish we'd got them in the first instance rather than the original installers. The response from them was second to none and we would have no hesitation in recommending them for all plumbing & boiler works.
D Sutherland
May 12,2022Very efficient service provided for quote and installation of new boiler. Polite and tidy workmen.
David Rendell
May 03,2022A very good experience. Office staff were friendly and helpful, keeping me up to date with covid-related staffing problems and providing alternative dates. Your plumber was excellent. Arrived on-time and carried out the boiler service cleanly and in an exemplary and highly professional fashion. Recognised our covid concerns, my wife and I are both immunosuppressed, and took great care to ensure our safety. Will be using Kelman Plumbing again and would recommend without reservation.
Robert Livingstone
Apr 15,2022Phoned company for someone to do job on my flat. given appointment for 3 working days later and my request for after 2pm. was met, job completed that afternoon with very reasonable price. clean & tidy.
Ged Hamilton
Mar 15,2022Excellent service - kept to timings and professionally finished. Thank you
Alison Ross
Oct 03,2021Have used this firm a couple of times to service my boiler. They come when they say they are going to and, although I have no technical expertise, appear to do a thorough and competent job. I would certainly recommend them
unit 7 43a Harbour Road, IV1 1UF, Inverness, GB
http://www.simonkelman.co.uk
Donald
May 21,2024Excellent plumbers. High quality plumbing work and good office support for scheduling etc. Rates are very reasonable.