6 weeks to repair fire, fitted wrong part firstly as fitter was unable to diagnose fault properly. Finally got right part after 6 weeks and repeated calls to them. I made the mistake of telling them I had alternative heating, so they weren't to bothered. Over inflated the price for replacement parts by approx 150% plus £7.50 petrol charge for a 3 mile trip. Be wary when using their services. If possible get quotes for other respectable companies. I feel that I have been charged excessively for a simple job.
Always used them for my Gas work ,always there when they say they will be , Always do a great job and you can get on with any of the team and very reasonable priced when the bill comes in. Would recommend them to any one .
We've had the boiler serviced twice by this firm and would recommend - engineer arrived early the first year, slightly after agreed time on second year but engineer apologised even though he wasn't that late. No mess left behind after the work was completed. Got a Christmas card from them this year containing a code for securing a discount on next boiler service, nice surprise!
I had a great experience with the team from Simon Kelman who carried out the work (a tap replacement and faulty outdoor tap) quickly and professionally, from start to finish.
Elizabeth Bruce
Dec 15,2018Donnie and his partner (forget the lad's name) turned up at my flat bang on time. The boys introduced themselves with a handshake (nice touch) and fully explained the entire job. I was living elsewhere for the duration, so left a spare key with them and let them get on with things. Donnie kept in touch by phone and I popped up now and again to check on progress. The job was finished at the agreed time and I have to say what a thoroughly superb job they have done. Their professionalism and customer service skills are a credit to their firm. A couple of first class lads who carried out a first class job. I am delighted with my new heating system and would recommend Simon Kelman Heating & Plumbing 100%. Thanks lads........cracking job!!