Of het nu gaat om ski's, skikleding of helmen, skischoenen, abs of accessoires: Je vindt het hier allemaal! Zoek, en bestel vanuit je luie stoel. Een wintersportvakantie is tenslotte al actief genoeg! Bij SkiStore Swing koop je vertrouwd, kies je uit topmerken en betaal je geen cent teveel! Je kunt SkiStore Swing ook bezoeken voor betrouwbaar en gedegen advies. We hebben een zeer grote collectie all mountain ski's en freeride ski's op voorraad.
Disappointed by the Customer Service, missing goodwill in terms of complaints to find a joint solution that works for both sides.
Anne Wilhelm
Dec 15,2021I ordered two jackets in beginning of october. The shop delivered the wrong items which i instantly contacted customer service about: i wanted to return the whole delivery. I even paid the return shipping costs, although SkistoreSwing offered me a refund for the 7 Euros. But up to that point, customer service was friendly and i thought i'd leave it at that. When after weeks i still didn't get a refund over the false items which i sent back, i contacted the store again, asking if everything was alright with the shipping. I instantly got a reply, that the package arrived just today (which was three weeks after i sent it and also very suspicious to me that right after me asking about it, it apparently arrived). So the backshipping was not in the time frame anymore according to Skistore Swing and they wouldn't take it back. But i could send them some money for the shipping and they would send the wrong jackets back to me. I do not want the jackets, i ordered something difderent anyways. And I returned them in time!! Now i neither have my jacket, nor the money.