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SmartWings

Hosted by David Simmons

4.5 (735 Reviews)

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SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.

Reviews 735

4.5

Out of 5.0

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Phil Aylesworth
Apr 08,2024

Excellent shade. I wish I had ordered a rear roll instead of front. But, it was easy to install and set up on Apple Home. I will be buying more!

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Stefan Dozier
Apr 08,2024

The samples I ordered were above expectations and have the wife's approval to move forward.

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Brian Appell
Apr 06,2024

I ordered 3 smartwing screens for my lanai. The installation was easy. Took me about a 1/2 hour per screen because I wanted to make sure the mounting hardware was level for all 3. Once installed I had my wife program the screens to all go up and down together with a push of a button. Works perfectly. I also installed the cables so when windy the screens would not flutter back and forth. Again worked perfect. I got the gray/white screens with 5% openness and have no problem watching the sunset through the screens. Thank you for having a great product. I am glad I found you. Brian Appell

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customer
Apr 05,2024

Easy to install, works seamlessly with HomeKit.

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Richard
Apr 04,2024

My excitement when the order arrived soon turned to dismay when I discovered the brackets required to hang it were missing. The first step in the instructions was to attach the non-existent brackets. Fortunately, customer support told me to look on the header where I found them. After that, installation and initial setup were both easy. I did run into many issues after connecting the Zigbee motor to my Smart Things hub, the travel limits were deleted, the remote no longer worked, the travel direction was reversed, and more. With unlimited patience, all this was finally straightened out. But when a connection was restored to the remote the connection to the Smart Things hub was lost. Perhaps it can't connect to both at the same time??? I can't find anything on this in the manual or on their website. I'm reluctant to continue experimenting now that it works but I'll try again soon. One feature which is awesome is that when nearing the up or down limit, the motor slows to a crawl so that last-inch closing (or opening) is slow and gentle. I'm upgrading my initial review to 4-stars after help in locating the brackets.

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Kyle
Apr 04,2024

Great value! Blinds seem high quality, very good light blocking. Thread motor was super easy to set up.

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customer
Apr 03,2024

The perfect shade. The automation and solar panel are great as the window is behind the couch. We have Google Assistant set the shade for dawn, daytime, dinner. and movie night (closed).

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Anthony Watkis
Apr 03,2024

Easy to use, excellent product.

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customer
Mar 24,2024

Great product and good service. We purchased 3 blinds for kitchen. The sun was blinding but is controlled now.

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Renato Silvestre
Mar 23,2024

Build quality is good and solid. Installation is easy and plenty of paperwork comes to support. Motor is larger and "quiet" (lower frequency) compared to the market alternatives. Roller shades custom measurements accurate to the mm. ZigBee integration to HS is seamless no issues found. Under a week DHL shipping to Europe. Customer support has not yet let down, quick replies and quick action on tickets. Price... Its probably one of the highest on the market but might be worth it. One downside though, maximum and minimum openings can only be set thru the remote, therefore recommend to get at least one remote with your purchase.

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EL
Mar 23,2024

UPDATE: SmartWings did respond to me, immediately after posting this review, and they finally got a replacement shade out to me, via mail. The slanted Top-Bar issue is now resolved. However the issue of: using the remote [Channel "0"] to control a Pair/Group of Shades, requires triple-pressing STOP before pressing UP/DOWN, otherwise one of the shades will remain still, while the other moves. They asked me to send a video, of the issue, which I will do. I would have preferred they tried to replicate the issue themselves (in the interest of quality control). They now have a "Matter" version of the Levitate [Top-Down/Bottom-Up] Shades, so I will order another set and see how it goes, this time. I'm hoping I can update this review again, if things go well on my next (& possible future orders). ------------------------------------------------------------ ORIGINAL REVIEW: SmartWings sells defective products and they don't honor their warranty. When you call (or email) all they do is give you empty promises and they never resolve the issue. I ordered a pair of Levitate (Top-Down, Bottom-Up) Shades, with the Electronic Motor Option. One of my Shades has a Crooked Top Bar (hangs low on the right side). Also the Shades won't stay in sync, when raised/lowered as a group. 25% of the time only one shade operates and the other remains still. I called/emailed multiple times (since buying these in January) and all I get is lip service, but they never do anything about the issues. 3 months later, in March 2024, they're still giving me the run-around and nothing got resolved. I wanted to love these shades, and I actually need 20 more (for my new house). However, I don't think anybody in their right mind would continue to do business with this company. I waited 3 months before posting this review, to give them a chance. However, it's clear what their true colors are. You're basically dealing with China Products, from a China Factory, easy to predict how that will work out : / It's been a nightmare dealing with Smart Wings and my new house still needs 22 shades. it looks like I need to find another shades company, so I can finally get shades in my new house.

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Johnny Feagans
Mar 19,2024

Easy process. Measure and send dimensions, install once u receive the product.

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Jodi Parker
Mar 18,2024

We loved our experience from start to finish. The customer service personnel were extremely helpful and helped us narrow down our options. We have blackout as well as light filtering roller shades and they are exactly what we were looking for. The price was amazing too! We paid less for our whole house than we had been quoted for just our bedroom previously. They were incredibly easy to install and sync to the app as well. Super happy with our purchase.

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Joel
Mar 16,2024

ease of installation works as described

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Steve
Mar 16,2024

The ordering experience was very easy. The blinds work and look great. The only downside was that the external battery requires more space than the 2inch that is listed on the website. This made it difficult to properly mount everything and ensure the battery was secure. Otherwise a very good product

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Raghav Jeksani
Mar 15,2024

Quality of the fabric is great for the price

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Nobody You Know
Mar 15,2024

The shades are great, but I had to make several calls to support, which was great by the way, to verify what measurements to provide. Maybe it’s just me, but it wasn’t clear to me that the measurement you order is that of the valance width, not the fabric width. Also wasn’t clear that you add 2.5” to the fabric width to get the associated valance. Also, that the valance is 1.5” wider than the fabric at the motor end, and 1” wider at the other end.

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Niranjan Kumar
Mar 14,2024

Fairly reasonable response time… still waiting for response on my last email though.

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Thomas v Oatman
Mar 14,2024

My neighbors are buying them after seeing mine

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BFM
Mar 14,2024

All was per my measurements, all was easy to install and shades work great!

877-762-7861 [email protected]

5900 Balcones Dr Ste 100, 78731-4298, Austin, US

http://smartwingshome.com

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