Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
Great customer service with agents being proactive to reach out and verify proper adapters. Rare to find traditional brick and mortar services from an online e-commerce.
I had a very small order and they still took the time to call me to confirm I was aware that I hadn’t ordered a a part that went with my item. I was working on a DIY project to make certain pieces work together and had had ordered 2 unrelated items. They confirmed that I was ordering the right items as well. Very professional. In fact the shipping couldn’t have been faster and came very well packaged in a tube. The tube is probably costs more than the parts itself. It was well protected. Thank you. I will be back again.
It literally broke in a day…I tested it once and then when I actually tried to tape it somewhere it stopped working and hasn’t worked since
They had what I needed and very prompt in getting it to me
Cambron was very patient in explaining how everything worked, best choices of lighting for our kitchen and going through the installation process. Without his support we never would have bought these lighting. We just installed the over the counter lights and could not be any happier. Thank You, Gary Eagan
I tried to place an order for a larger quantity than they had in stock, and since they weren't going to get it back in stock anytime soon, the plan was just to cancel the order and find the product somewhere else. But Solid Apollo called me directly and offered an alternative product which turned out to work out for us just fine. If they hadn't taken the time to call, they definitely would have lost the sale and a customer. This company truly cares about customer service!
Thank you so much for the quick and accurate order. I would have not gotten this product in time. My daughter is the one who needed these and because it's part of my birthday gift, I have no idea what she's doing with them. I tried to order these on Amazon but because they came from China, they wouldn't have gotten here on time. From now on, I will use you instead. Muchly appreciated! 5 stars!
Very polite, great service and even better shipping.....Thank you!
It’s Monday the 16th of August not supposed to receive items until tomorrow but other than that both associates I’ve talked to have been very helpful and polite
Quick service and good product
My client had a wish to illuminate some fused glass panels from the side. Making some white oak frames and sawing a channel to fit the Apollo LED strings worked perfectly. Other solutions were too wide to fit the channel for the fused glass and too prone to overheating. This was perfect.
Your telephone persons were very helpful
Received product OK.
I purchased some small strips of blue LED lights to add ambience to a small porch we have between our family room and deck. The lighting strips were affordable, they came quickly, and the length of each worked perfectly for the corner areas of our porch. I was able to hang the strips easily with velcro strips used for hanging framed pictures -- plus I added a small hook to help with the weight of the cord -- and the end result looks great! (I took a picture to upload so you could see how wonderful they look -- but I don't see how to do that with this review.)
Loved the LED plug-in light strip with remote control! It was exactly what we wanted!
Good advice and support offered.
Chris Moore has been very helpful and I will soon be hooking everything up as per his wiring diagram
I’m new at this LED strip lighting thing, so my first order was minimal: aluminum channel, power adapter, control, 16’ of strip. It went up easily, the setup was quick. Still unable to dim, but I’m sure that’s on me. I’ll be installing a LOT more in the near future!
Excellent customer service. I received a call right before they shipped the product letting me know that the power adapter and strip channel I picked out we're not compatible. We were able to adjust the purchase on the spot instead of me figuring it out the hard way. I will definitely be making more purchases from SolidAppollo.com.
G P Borci
Sep 15,2021I had my order within a week.