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Reviews 205
Karol Ciesla
Jul 14,2021Great quality product and lovely customer service.
David Heath
Jun 06,2021Really happy with my new doors. I’d have liked a more informed buying experience and felt like the B & Q website didn’t give enough detail about the technical specification of the doors. That meant I took a bit of a gamble with the purchase, fortunately I’m delighted with the doors.
Stefano Lawrence
Jun 04,2021Ordered these wardrobe doors from B&Q took over a month to be delivered and when they arrived they were scratched and dented. Obviously needed to take it out of the package to see this. Contacted B&Q and they offered £20 off and only that because damage was "cosmetic". Half of the function of the product is cosmetic which seemed a ridiculous thing to offer such a low partial refund for fault products. Offered a full refund if I returned it but would have to repackage and risk manoeuvring the heavy door back down the stairs then rearrange collection. Would not buy again.
Peter
May 31,2021Product itself is good, and well packaged. However, I wouldn't order from them again because the delivery arrangements and the delivery itself were unacceptably poor. Delivery company is probably a sub-contractor but they are appointed by B & Q so they have the responsibility.
Graham Twist - Astra Security Systems Ltd
May 30,2021Arrived all wrapped well and as advertised. Doors fitted like a dream and actually very easy. If I have one quip it would be rather jumbled up instructions and no list of parts to help identify what’s what! I was able to eventually work it all out though.
Richard G
May 24,2021The quality of the doors is very good. They glide very smoothly and quietly. The reason for the 3 stars is the poor instructions - there is vital information missing on the fitting of the soft close. Had to find an online video.
Diane
May 19,2021Fast response to arrange delivered. All items well packaged
Susan Rees-Biddle - Sue R
May 09,2021The idea of designing your own wardrobe is great but the kit that came was disappointing. The instructions were not clear and the writing was extremely small. There were no fixing kits provided so this I felt was poor. The sides of the wardrobe were not cut to size so overall I felt the kit was not worth the money
Patgee
Apr 24,2021Very prompt. Good delivery. Very friendly polite and careful.
Martanda29
Apr 20,2021Delivered on time as promised. Thank you
julie hodges
Apr 17,2021Had wardrobe furniture in oak and also ordered the sliding doors. The furniture was really good quality. Still waiting for the doors will let you know when I receive them
Karen Mullan
Apr 17,2021Edit from original review. I should have lived with the doors for a few weeks before rating. Lesson learned. Shocking customer service and after sales. I do not recommend this company.
Brandon Bardsley
Apr 14,2021Super fast dispatch and the products arrived when they said they would. Two of the six doors ordered were damaged and I’m still waiting to hear from them regarding a resolution for this. Note that it’s only the doors that arrive made to measure, the tracks, liners and side panels all come in a standard size and need to be cut down.
KN
Apr 12,2021Great service and the mirrored doors were well packed; however finding out that the ‘best’ wardrobe ends were merely laminated chipboard was disappointing and I’m waiting for them to be collected - these were excessively overpriced. Also, if buying through B and Q website, don’t! Purchase in store then you can add bonuses to your club card. This is not an option on-line!
Mrs Bridge
Apr 10,2021This is the second order of Space Pro made to measure sliding doors we have purchased and they are absolutely fantastic. We would thoroughly recommend. A huge thank you
adrian greaves
Apr 03,2021Ordered 3 door shaker with middle door as mirror, sent grey glass mistake, called customer service to have it amended & was told it was my mistake ordering online asked for a call by a manager 3 days later still waiting. Eventually received contact from a customer service manager after I had put a poor review on trustpilot I might add.however after reading Spacepro’s reply my issue wasn’t rectified and the partial refund was for a different issue damage to one of the doors. So NO I won’t change my trustpilot review to a more favourable one as your service manager asked. Now furious!!!!
Mark
Mar 28,2021I've never ordered or fitted these type of doors before and I found the descriptions and advice to be perfect. There is a video to help, which proved extremely useful for me to design my wardrobe. The doors arrived slightly earlier than the 21 day delivery plan (my doors were made to measure), but there was an issue with the first planned delivery as the van had gearbox problems and we had to rearrange, all was ok after this though and I was kept informed all of the way. The doors were very well wrapped to reduce the risk of damage and although you cannot see if they are damaged at that stage, you have a 72 hour window to report anything. I ordered 3 doors as 2 would have been difficult to take into the loft room to fit. The doors were well made and the runners good quality. The tracks were pre-cut to size and all worked out well with the fitting. The only issue I had was with understanding how the soft closers worked, but once I had fitted one, it worked out fine. I would certainly recommend and there is plenty of room for measuring error and a good range of adjustment.
Graham Wheeler
Mar 26,2021The doors were delivered to specification. They arrived in good time and the delivery company were very helpful. I would give the doors top rating as they are easy to install and look great. I think these are am underrated product from B&Q and deserve to be displayed in more stores. The on line ordering works well. Thank you B&Q
Ilona Orentiene
Mar 24,2021Good service!Many Thanks!
Innovation Way, Woodhouse Mill, Sheffield , S13 9AD , Sheffield , GB
http://www.diy-spacepro.com
Anne Hudson
Jul 18,2021Sliding mirrored wardrobe doors Simple to install, look great. Very pleased. One problem for me, Tricky to open doors when you are 84. I am going to try and find a handle to assist me.