Online Supplier of Landscaping and Architectural Products
Some of our regency caps were damaged in transit which was disappointing but stonecrete are in the process of replacing them without any fuss.we have found them to be very helpful and would not hesitate to use them again.
Excellent service , great customer service best of all they delivered when promised.
Part of my order was a semi circle in weathered sand stone.Unfortunately one of the small tips was damaged, presumably in transport. As I had waited almost 3 months for delivery decided to use it anyway. Actually does not look too bad now that it has been cemented in.
excellent service
Very helpful and friendly
Timely delivery, excellent packaging, great value.
Easy to order and delivered on time and un damaged , perfect
Thanks for you prompt service guys
Very helpful thanks Damon for your help,as my courier in my area was useless. Would use again order came earlier than originally stated.
I have use them couple of times now and fine then very good very helpful when your phone up up and deliver on time
thank you very much for your stone topper there are very good quality and look beautiful on the wall love them thank you glyn
Beautiful slabs and friendly delivery service
Very pleased with the product but delivery was an issue did not come on day stated took a few phones and then del on the third day.
Great service product is perfect well packed with no breakage delivery driver dropped item where I needed it in the garden.
Very good service, web site easy to use. Booking the delivery was very well done and the delivery driver was very helpful and interactive with us. Very polite and friendly. Would definitely use this company again and recommend them
Really pleased with the product and the problem I had with delivery was handled really well to a successful conclusion
Polite delivery driver. Slabs came well packaged and no damage. They look great in my garden I’m very happy.
All went to plan, easy to order and pay. Delivery went well with good communication. Thanks
The concrete products themselves would have gained a 3-star quality rating of average, but the delivery was entirely messed up, so we shall not be using Stonecrete Direct again. Whether this was their contracted courier's lack of coordination or theirs is immaterial. Delivery was arranged for 2 Jun, when we knew someone would definitely be at the property, by phone on 26 May. Got a call next day, completely out of the blue, from a courier saying he had our slabs on his lorry and was 10 mins away. It was only by chance that we happened to be there and available to take delivery. Leaving the pallet on the road (as drive gravelled) would have left an obstruction for possibly for up to a week, or otherwise return of goods to the depot and a redelivery.
PHILIP S.
Jun 19,2021Excellent product, price & service.