So far it's been amazing. Compared to the likes of cheap hosting, these folks know what they're doing and provide such great support. I have signed up for their hosting offering, transferred domain, got my site and database setup in about 15 mins, had the support team help me at each step, what more could you ask for.
Good support with challenge to FTP connection.
Very helpful
Superb response to an issue with a site certificate. Resolved very quickly.
I've used Storm for well over 10 years now and the thing that stands out is that they have always provided great support. You always get replies to support tickets quickly and if things are urgent you can chat live over the internet. This time my problem was with the way a website had been developed, so nothing really to do with Storm and certainly not a run of the mill query, but they still provided an answer to my ticket within an hour that resolved my problem. 5 stars!
Fantastic hands-on support during a critical period. My stakeholders are very pleased.
Great support, always. Thank you.
Great support as always!
As ever, quick response and issue closed.
Sorted my problem immediately. Fantastic thanks. PeterT
They're always quick to help. I sent my request to the wrong person but they sorted it out for me, quickly. I've been with them years and they're a great tean,
The issue was dealt with within 15 minutes of being raised.
Speedy response to my problem
good support, issue quickly resolved
The guys are responsive and helpful - thoroughly recommended.
Excellent response - issue dealt with and solved immediately.
Amazing service from Sam F as always! Top job.
I am non technical but Mohammed took me througth what I needed to do and solved the problem wonderfully - thanks again
We are on our 2nd year of using Storm and they are brilliant, any problems you can use a live chat or raise a ticket and its brilliant. George has just helped me with my question.
Andy Blofield
May 04,2024The team are always skilled, efficient, courteous and professional … What more can I say.