Quick response
Quick response to ticket, good comunication progress during migration works and result worked first time - Can't ask for more on a NS re-configuration
Thanks Patrick for prompt assistance. Highly appreciated!
The speed of resolution.
These guys are easy to contact should you have an urgent problem with your / others sites. I've never been anywhere else for a host as they are just the best..Simply the best...! I have been with them for 11 years and many more to come....Thanks George, Sam, and your team..
I've been with Storm Internet for several years with a lifetime subscription used mainly for personal email using my own domain (avoiding gMail, hotmail and the like). It has been a good experience, one or two blips over the years but response times have been good when there have been issues.
The things I want from a help chat. Quick response, a knowledgable responder and a good deal of patience with someone who has fat fingers and a poor grasp of password protocols. These guys ticked all of the boxes today.
Prompt and effective
The team at "Storm Internet" are just fantastic. Thank you for fixing a tricky email issue I was having. I have been with "Storm Internet" for a great number of years and they always go the extra mile to help out. I have a "Managed server" and it works really well for me. "Storm Internet" have over the years gained my loyalty and trust; they work very hard to satisfy their customers.
Working with the Storm Team you always know the issue will be resolved. We signed up to have a managed server and that is the service they supply. Thanks again to George and Sam.
Very quick to respond, useful helpful information
Been with Storm Internet more then 10 years, and when there's a problem, it always gets resolved quickly. Patrick, Mohammed, George, Sam, Zayn,... and I probably I forgot some more names [sorry about that] are always nice and friendly. I highly recommend them.
Recent Pen test request was run in good time and supported well, as usual.
Storm helped me out with an issue that wasn't really something they should have had to help me with. However unlike many other hosting providers Storm did again go the extra mile for us at MSL. Very much appreciated it and it proves once again that they have the technical knowledge! Thanks guys.
Fast response time. Not just this time, but every time.
Wonderfully fast at sorting out the issue I was having with my autoreply :)
Problem sorted in no time at all
Thanks MR Mohammed for help
Exemplary service
Julie
Jul 20,2023Always quick to respond and resolve