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Reviews 818
Linda Newton
Dec 29,2024Well not being able.to get my years warranty I’ve tried everything to get it on line get to s dead end so no I’m not happy I feel now I don’t want to keep the freezer
Stephen
Dec 28,2024Quick delivery. The Subcold 115 beer fridge is a great product. The fridge is a good size with adjustable shelving and temperature control.
Harry Jarvis
Dec 22,2024Amazing customer service from these guys. We ordered a mini fridge for our daughter for Christmas…the delivery company EVRI delivered it to an unknown address and were useless in assisting. I emailed subcold and they sent a replacement out straight away. Christmas saved in time - arrived today 21st dec. Thank you so much. Highly recommended.
Jan Decogan
Dec 21,2024Excellent company very good customer care, extremely helpful and professional. I needed a refund not because there was anything wrong but because what I ordered was not big enough and got a refund immediately they received mine back. I would recommend this company 100 %
Lee
Dec 19,2024Subcold were extremely helpful with a couple of questions that I had prior to purchasing. This enabled me to make an order that suited my needs. The fridge itself is great for organising all of our drink requirements, freeing up limited space from our main fridge.
Paul Empson
Dec 19,2024Bought pro6 last year for christmas present for my daughter to keep vials of medication in, Absolute rubbish ,lasted 9 months ,sitting away from wall ,good ventilation all round, vacuumed out all vents ,seems like the fan is running very slow and not getting cold at all ,going in bin total waste of time ,after 3 days of texting back and forth sending pictures they tell me the warranty has run out ,not had even a year ,be warry, lying cheap product
Joanne Mackinnon
Dec 16,2024Fabulous product with immediate deliver. Very professional company. My second order. Fridge looks and works brilliantly
Nigel Alley
Dec 16,2024I ordered online after looking at all the ranges. The price was the same as the main online sellers. Delivery was the following morning with notice of the approximate time. The product looks really good plugged in and all great. Very smooth Purchase
Jane Dearn
Dec 16,2024Would definitely use this company again, very swift service and good follow up. They care that you’re happy with their service
R Davidson contracts.
Dec 16,2024Thus far it is just the delivery service I can comment on, which was excellent. But it is a Christmas present which obviously has not yet been tried and tested! So can add more details after Christmas.
customer
Dec 16,2024I have bought two of the mini fridges as presents for this Christmas. The pricing and choice seemed to be very competitive and the delivery was exceptional. A great comfort when buying online and from a company I had not used before. As they are Christmas presents they have not been switched on yet but I have every confidence that they will be fine. I would happily recommend this company.
Janet Holmes
Dec 15,2024Prompt delivery , efficient service. Thank you .
customer
Dec 14,2024Quick delivery. Very nice & helpful staff manning phone line queries aswell.
Robin
Dec 14,2024I needed a new power supply after I broke the original. I contacted Customer Service and received an answer within a day telling me that I was able to order a new unit and where to order it. After I ordered the new power unit it arrived in 2 days and worked perfectly. I have 2 of the small desktop fridges, 1 for cold drinks and the other for medication. One I have had for about 2 years and apart from my clumsiness with the power lead it has worked great. I would recommend these units.
Linda E
Dec 13,2024It's a cracking fridge. I can't fault it!
Steve Gillen
Dec 13,2024What a wonderful customer service experience we had from Subcold.. if the management are reading this, a generous Christmas bonus for your CS staff would be well in order - the products are, in my opinion excellent and backed by wonderful service. I have no qualms whatsoever in recommending this company and their products.
Lulu
Dec 13,2024Very good service
Strikes Corner
Dec 13,2024Great product for our gym space. We needed a lockable fridge. Ticks the boxes.
Kirsty
Dec 12,2024Brilliant Customer Service. I got in contact and they resolved my issue very quickly. Thank you!
Rob Ponting
Dec 31,2024This is more about the delivery company used by subcold. DPD claimed to have made 2 delivery attempts but this is not true. I was home at the times they claimed, and my 24hour camera shows that there was no attempt at any time to make the delivery. As a result of the claimed 2 attempts, the parcel was automatically returned to Subcold. Numerous phone calls to DPD and subcold did not resolve the issue. Thankfully PayPal were very helpful and gave me an immediate refund. The item ordered was a spare shelf for a wine fridge ordered a week earlier. DPD also made similar claims with that delivery and it eventually arrived 4 days later, after 2 aborted attempts because the driver could not find the address. Subcold need to sort out the delivery company they use. As for the fridge..... Time will tell.!!.