Avoid at all costs! Bought a van from these guys (41k van) and although the initial purchase went smoothly enough, I found myself chasing the V5 around 5 weeks after purchase. I was told it was in the post and to sit tight. After speaking to dvla they informed me that Summitvans had signed the van over to someone else (not me) And they couldnt help me as a result if this. Back to Summitvans I went only to be told that this was their mistake and they will sort it. Months went by and nothing! I then contacted dvla again and managed to get some answers. 7 months later I received the V5 with an additional owner on the logbook! I wasn't happy with this so contacted Summitvans again after a chat with dvla and a lovely girl helped me in the office called Jess. She was lovely, unlike Ian who sold me the van who actually gave me attitude for calling!! Couldn't fault Jess but Ian and Paul I would stay away from! I've since been informed by Paul (who works on sales) that his colleague Ian may have infact fraudulently obtained the finance on my behalf!! Gave them a chance to put this right and still been messed around! Very unfortunate as I thought I was buying into a relationship with them and would come back again for my next van. Very disappointing to say the least. I will also be leaving my review on their social media.
We recently purchased a Ford Transit. Paul was communicative and helpful throughout the process. Would recommend
I purchased a nearly new Ford Custom van from Summit. I spoke to Pete in sales on Monday and by Wednesday I was driving the van back to Glasgow after a quick handover by Paul. What a fantastic service from Pete and Paul in sales. They really do put the customer first. Well presented van that looked like new on collection day. No fuss and a brilliant deal. One of the best prices in the UK for a very high spec van. I buy one or two vans a year for my business. The customer service level and the quality of the vehicle was beyond my expectations. This company has customer service and quality running through it's DNA. From the sales team through to vehicle preparation. Thanks Summit. I will be back
Great company to deal with
Sophie and the team made buying the new Volkswagen Amarok so easy with minimum work. Thanks Guys, loving the Vehicle Thanks for all your support
We have had 3 vehicles off summit in the past 2 years, all have been a great and quick service, We couldn’t recommend them enough.
Great service from summit .Paul went the extra mile for me and very pleased with my new van
Had a brilliant experience when purchasing a Ford Ranger from Summit, especially with the sale that was arranged by Paul, the whole process was extremely easy and ended with the delivery of a fantastic vehicle! Much Appreciated Summit & will be sure to re-visit when its time to change next.
Thank you Pete for an easy collection of our van.
From the very start Pete was superb and helpful in my purchase. After ordering a van, at last moment, I changed my mind. Pete was understanding, supportive and assisted me in finding another vehicle. The preparation and effort to both source the new vehicle and turn it around quickly was brilliant. Pete would call at each stage of the sales process, updating and reassuring me throughout. I cannot recommend Pete and Summit Vans highly enough. At a time when businesses tend to focus on profit, Summit Vans are more concerned with customer service, knowing this leads to customer retention and greater profit!…
the quick and friendly response the clear and concise way of explaining how it all works and when explained all about what we can expect from the sale and what is included test drive anytime everyone there talks and says hi very happy with our van so far thank you pete and everyone else there
Very straightforward and pleasurable purchase of a van. Looked at the van one day and collected it the next no problems. Excellent service from Pete and the rest of the team were just as friendly and helpful. Highly recommended.
Pete at Summit vans was very informative & nothing was too much hassle for him verall a great experince with the purchace of my van
We’ve just purchased two vans from Summit Vans, and once again, the experience was fantastic! This isn’t our first time buying from them, and each time, they’ve exceeded expectations. Pete and the entire team were incredibly helpful throughout the process, providing excellent communication from start to finish. The vans arrived quickly, right on time and are in great condition as always. We couldn’t be happier with the service and quality. We’ll definitely continue to use Summit Vans for all our future vehicle purchases. Highly recommend them for anyone looking for top-notch service and reliable vans!
Pete at Summit was polite knowledgeable and very helpful when we purchased our electric van from him. Made the process easy and hastle free. Would definitely use them again…..thank you
Excellent service from Paul and the team
I recently purchased a Ford Ranger Wildtrak from Summit Vans, and I couldn't be happier with my experience. The purchasing process was smooth, and I felt valued as a customer throughout. I highly recommend Summit Vans for their exceptional service i was given from Pete
Brilliant service from Paul, I purchased my vehicle and paul made the whole process easy. He also picked me up from the train station, as this show how above and beyond they can go for their customers. I asked Paul a few questions in regards of the vehicle and he responded accurately and without any hesitation. When I viewed the vehicle it blew my mind as the car was brilliant and described as accurately over the telephone by Paul. I would highly recommend this company for your next vehicle or van and definitely ask for Paul for a fast, smooth and trustworthy process. Once again I would like to thanks Paul for everything.
Both times I have dealt with summit and both times I could not complain at anything. Paul sorted everything for us and made it quick and easy for us up until pickup of our vehicle, it was passed over in the best condition. I could not recommend them anymore. They also give great thanks to there customers, inviting us to watch Hull fc alongside the summit team and a great golf day had by all. The customer experience with summit makes it a no brainer.
Calum MacPhee
Jan 03,2025Brilliant service from Paul and the team whilst purchasing our first commercial vehicle from Summit.