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SuncentAuto

Hosted by David Simmons

2.5 (103 Reviews)

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Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!

Reviews 103

2.5

Out of 5.0

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Paul Schoch
Jul 25,2024

I had a 1997 BMW M3 that needed new catalytic converters and was unable to pass smog. I ordered them through SuncentAuto. Never used them before, they had a great price for them. Sometime went by and notices they didn't arrive. I checked the tracking and it said they had been delivered but to my knowledge had not. After one or two emails they sent out replacements. Cool, end of story.....I thought. Upon cleaning the shop from a rather large project on a Porsche Carrera I came upon a box that I thought was something else completely different. Upon removing the contents it was evident that they were in fact the parts from SuncentAuto that I swore never arrived and were misdelivered. Dina at SuncentAuto was so nice and surprised me by sending out a replacement set of converters. I thought I would have to wait and go through the process of whatever UPS does to determine the outcome. I receive shipments all the time and this has happened one other time. This is a 5 star company. Thank you and I am shipping back the converters you were so kind to send out with my sincere apologies. Signed: Egg On My Face Final note to all. Things happen all the time, what's important is that we stand for truth and honesty, regardless. We need to regain the integrity that seems to have faded over the years. It's not all about ME, it's all about US! God Blessed US.

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customer
Jul 10,2024

Great came before expected

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customer
Jul 09,2024

Fast delivery

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Lynn
Jun 24,2024

The LED light only lasted a little over a year.(the stock bulbs I replaced were 6 years old and still working) When I asked how long I should expect them to last I was told by the rep "about a year". I drove around with one light for a month waiting for Suncent Auto to get the correct information I needed to replace the part.(I needed the part number of the low beam I had originally ordered so it would match the bulbs I had purchased) Stand behind what you sell!!!

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Ben
Jun 20,2024

I received a damaged product that also was missing parts. They did eventually send me a replacement but, it took multiple phone calls and no returned emails or calls. I had to always contact them. It took a couple weeks just to get a resolve. This is why I gave three stars and not 4 or 5.

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customer
Jun 14,2024

Parts arrived quickly

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Cynthia Polk
Jun 14,2024

I ordered a part for my car but was sent a part that does not fit my car. I have requested a refund but no one is responding to the emails or voice messages...I just want my money back it 200.00 for God sake! Please do not buy anything from this company it appears to be a scam After posting this review someone called me and said it would take 3-5 business days for a return address therfore it will be even longer for my refund...this is ridiculous! No one should ever have to wait this long for a return address or label....I even offered to pay for the return but was told I had to wait on an email! Ridiculous I did receive a call from someone on behalf of Suncent after this review! I was told I would be receiving an email with a label in 3-5 business days so I'm not lieing....my order # IS-SA-1000219973

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Eric Anthony
Jun 11,2024

SCAM ALERT.. We bought a set of wheel spacers 2 weeks ago for our volvo s80. They bolt perfectly to the hubs but the studded end does not match the rim so this item is of no use to us due to the machining error. I have sent a photo and explanations of the problem and now requesting a refund of the $98.78 paid for this useless item but they are not answering my emails or phone call regarding how to get a refund for this junk. The phone message says they are busy now but will return your call, but no one is returning my call . I will contact the attorney general or or any government agency responsible for consumer protection in California or any other State relevant to their operations . If I dont receive a reply in three days from today. Eric. RE ORDER # SA-1000217080 I finally got a reply today June 10th 2024 to our numerous request for a refund. I will update this post with the final outcome as to whether we get a full refund for these defective parts and the expense to us to return these useless parts. I

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Teddy Johnson
Jun 08,2024

Oder a DPF delete pipe , box came in the mail damaged with tape cover up the big holes. On top of that I only get one pipe lol. I guess that’s what happens when you Oder cheap stuff smh. $200 for one pipe is diabolical

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Michael Boldery
May 23,2024

Products are great! I wanted a wider looking stance on my vehicle and the hub centric adapters gave me exactly what I was looking for. Great quality and easy to follow instructions. Highly recommend their adapters!

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John
May 14,2024

The staff was professional and courteous.

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Robert L Drake
May 11,2024

excellent service

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Brody
May 10,2024

overall a good experience, I ordered a DPF delete pipe on a Sunday,shipped Tuesday, arrived Thursday. decent quality for the price and well packaged aswell, customer support replied somewhat promptly after a question, overall I would recommend. can't beat some of their prices.

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troy cross
May 01,2024

Don’t want to even give them 1 star. Ordered a EGR Delete kit for a 6. 4 and recieved a kit for a duramaxx, when I called to get them to send the right part , they want all these pictures and then it starts all the promises we will get that right out to you my was more expensive than the part they tried calling get lie to hung on and support says they are send you the right part as a gift, 100% scam all they do is lie. Do not buy from these people. Buyer beware.

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Clinton Townsend
Apr 27,2024

Courteous service quick deliveries of a quality Parts

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Jake
Apr 18,2024

Customer service is a joke. Ordered led bulbs and wanted to cancel the order. There is no option to cancel an order unless you speak with support. They are only available 9-5 m-f. Not once did anyone respond back to me during those hours. Instead they would wait 3 days then respond at 11 pm. At this point the package was too far into the process to cancel. They told me to just deny the package and wait until it’s returned from usps to request a refund. Judging by how the whole process went, I bet I wouldn’t see my $80 for another month. Then their support team messaged me a laughing emoji at 11:30 pm.

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Farren
Apr 14,2024

Bought new LED bulbs for my daughters Malibu. Received them in good time. This car is a four bulb system, so it was different then what was sent to us. Emailed them with the problem and Lucas helped me out and sent me the 2 correct high beam bulbs. Fit per fect in the car and they are very bright bulbs . Good product and service the way its supposed to be. Would do business with this company again. Thank You Lucas for all your help!!!!!

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Robert White
Apr 12,2024

Amazing customer service. Will be coming back for future business as well as recommend to friends and family.

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Shane Bauer
Apr 08,2024

Dropped one of the clips in my engine bay and their customer support team was quick to respond and send me a new one. Thanks guys!

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Randy Tipton
Apr 03,2024

Had an issue with a product I bought over a year ago. Couldn't find my receipt or purchase information. Emailed them and spoke with Lucas. He not only found my information but solved my issue very quickly. Impressed with their customer service and support!

1-626-602-1541 [email protected]

749 S Lemon Ave Diamond Bar, 91789, Los Angeles, US

http://suncentauto.com

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