The Talyllyn Railway is a wonderful oasis in a non too stable world. I’ve been visiting and enjoying since 1969 - I strongly recommend a visit!
My experience has been as a customer in the retail shop and station restaurant at Tywyn, plus renewal of my membership subscription by direct debit.
Very happy indeed with my recently arrived purchase.
Best place for some local beauty spots riding the trains, great food in both cafes and caring enthusiastic staff
I have not travelled yet so cannot comment on the actual railway experience. What I can say is that booking an advance ticket by internet was not easy. The website needs strong revision, not intuitive. I did not get email confirmation of my booking. I spoke to one member of staff about this who confirmed I "was on the system" but could not send me an email to confirm, so I should call back the next day to speak to "Dan". I did call back and spoke to a woman who was very helpful and immediately sent the required email. Overall not a very re-assuring experience and I suspect their website might cost them some bookings.
The first preserved railway in the world still going strong. The scenery is great, everybody is friendly and the train ride is good too. Worth making time for a look around the museum at Tywyn Wharf as well.
The website made the purchase process very easy, the calendar arrived promptly and the quality is really good.
Easy to use order goods and they arrived wrapped appropriately and very promptly - very pleased with them.
After two phone calls still awaiting tickets.
Although the website offers print your own tickets they don't come as an attachment in the confirmatory email. It turns out you collect them from the booking office, which is a bit confusing. However the after sales service when I queried this was absolutely excellent
Easy to order, and came very quickly. Thanks.
Prompt service. Easy to use website. Quality product.
I ordered the item. It arrived! Not much more I can say really!
Fantastic service, very quick postage and the ordering process was very simple and easy to use! Thank you
We thoroughly enjoyed our visit to your steam railway, and plan to return in the summer.
We took our five month old puppy on the train for the first time. She wasn't fazed by the whistles or the engine noises or the clanking. She loved the views and the staff, everyone wanted to pet her. We brought our twenty-something old kids along too. Great day out was had by all.
Excellent Service overall and fast despatch. Would definitely use again.
Booked afternoon tea fro 3 people . It worked very well with warm scones tea, jam and cream waiting for us at the summit station. Plenty of time treat and drink before the train returned. Recommend it
Loved it!. Friendly staff. Good gift shop. Would recommend paying the extra donation, which gives you a voucher to use on the day.
customerM A HARRINGTON
Feb 26,2020The Talyllyn Railway Shop had a brilliant DVD that I wanted for my collection and nothing could of been more simple. If any one interested in the TR needs to acquire anything from their shop buying on line is a delight.