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Reviews 54
Aidan Northern
Oct 23,2020I would not recommend this company, I’m a first time buyer and it was a no chain.... I would email the ladie that was meant to be looking after me and not once did she get back to me it took me calling the office at least 5 times before I raised my concerns that I’m not being looked after..... after this I got put on to som1 differnt and the reply’s I was getting was ,,,, “we think that should be fine” Or “I don’t see a problem” To be honest I wanted more than opinions and thoughts as buying a property is a pretty big deal to me, Then I got given back to the ladie that I first started with, Very very very poor customer care not once did I get a quick response or a call back I didn’t feel like I could call and ask for help if I needed things exsplaining, she did apologies quite rudely and said she was chaceing my concerns a week after she received my email.... she claimed she couldn’t do it because she was working from home..... ? My education is pretty poor but I’m pretty sure working from home means you do your work from home? Any way I would never use this company again unless the director was my solicitor. And on the day we were meant to exchange she never got back to me which was a Friday... Just very poor to exspect som1 to pay for a service like this.
Tina
Mar 15,2020Very pleased with the professional service, very approachable and efficient.
Mr Stuart Passmore
Mar 05,2020Asked for a quotation. Finally received one three days later. Enough said. No...I am NOT doing business with yourselves
Renville
Dec 19,2019Excellent service from Tea throughout the process of selling our house
NJR
Dec 19,2019No complaints.
Harry Johnson
Dec 07,2019Lawyers were very professional, they showed patience and concern. Our case was complicated but I felt reassured throughout the process. Received helpful advice, highly recommend!
Jacqueline Clark
Nov 16,2019Excellent service highly recommended thank you.
Mrs.Sally Bunney
Nov 15,2019Excellent service very professional and helpful. Would definitely use again.
Chris Chesterman
Nov 13,2019Very efficient with prompt replies to all queries
Jenny maynard
Nov 05,2019Excellent service always there for you
Louise Hodder
Nov 04,2019I have received a very professional, friendly and highly efficient service from Bruce and his team. Collectively they made what I expected to be a very stressful event run very smooth and I felt reassured throughout. I would highly recommend Taunton Solicitors an amazing experience from start to finish.
Paul Bernasconi
Nov 01,2019We used Taunton solicitors for conveyancing on a rental property. John and his team were professional, friendly and courteous. I would recommend him without reservation.
Miss Sarah Miles
Nov 01,2019I would love to say a huge thankyou to you all. Especially Lucy, she has been there from start to finish which has been an emotional rollercoaster. I thank you from the bottom of my heart.
Leeanne Taylor
Feb 12,2021I wouldn’t recommend using this company. They didn’t even have a file for me a month after I had been to their offices to explain my situation. I had to chase constantly for updates, due to COVID there seems to be a delay on them replying to emails. In the end I would have to call them constantly. I was supposed to exchange on the Monday, it didn’t happen, I got told it would happen the following day. On the Thursday (the day before completion was due) I was told we still hadn’t exchanged. After asking for numerous updates throughout the process and not receiving them I was then told my bill would be £200 more than originally quoted. A week later I had to chase for my payment as I still hadn’t received the cheque from the sale of my house. Sarah helped and arranged for the money to be transferred, I explained about the extra charge and apparently I had received a bargain as the extra costs had actually been over £1,200. I still can’t get my head around what the extra costs were from l. Even though I have been sent a breakdown. As a goodwill gesture I was given £100 back but I still don’t think the extra money was necessary given all of my own time that went into sorting things with these guys. They made out as though this was a difficult process but essentially all that was happening was my ex partner was buying me out of my old property. If they couldn’t get their heads around that (which is pretty shocking for a conveyancing solicitors) maybe they should have said that in the beginning and shouldn’t have taken me on. I was told if I wanted to dispute the extra £100 I should go back to the individuals dealing with my file. I didn’t think I would win against two solicitors though. Lesson learnt though, I would never use this company again.