TFNation Ltd runs TFNation, a three-day Transformers convention which takes place in Birmingham, UK in August. The show attracts attendees from around the world and has become the largest Transformers celebration in Europe.
The organisers at TFNation always put on a hell of a convention. Staff are friendly, helpful and the attendees are always an inclusive and pleasant bunch. Ordering tickets is straightforward and there are no hidden fees, plus the staff are always on hand to help if you have any queries.
I purchased some tickets, nice and easy hassle free. I then realised we were unable to make that day. I emailed the support team and they happily swap the tickets for a day we could make. They were fantastic from start to finish and a special mention to Billy ‘the kid’ for sorting me out. 10/10
Fabulous service. Really personal service so far. We are so excited for the event!
I’m new to TFNation and contacted them about the upcoming event in August 2023. My son has Learning needs and I needed information. I was extremely impressed with the swift and detailed responses from TFNation. They also informed me of the essential companion pass and now we have 2 tickets booked and ready to attend the event. Fantastic customer service! 😊
Really easy to order online & then had an email from one of the organisers personally thanking me for buying & hope I would enjoy the event. Lovely little touch
Customer service was great and quick to respond in case you need to ask them about anything. Really looking forward to my first TFNation this year
Superb customer service. Communication excellent and any queries were dealt with professionally and quickly. Can’t recommend enough!
Very helpful, willing and able to answer questions and provide help in good time.
It’s a long waited opportunity for me
The European toy community should be proud to have folks as kind, helpful and considerate as those at TFNation.
A great experience, managed by a great team!
Everything was self-explanatory, I didn't have to all for any information since they were provided right where I needed them.
Buying tickets was so easy and quick. Always excellent customer service and social media contact.
You put up with my alarming level of incompetence
Made the whole process of buying tickets really easy.
Fast, easy and reliable
Easy to use website, and a secure transaction
Easy to follow screens
Booking tickets worked smoothly and I was kept informed throughout the process about what was going on and how long I might need to wait. Very professional!
Hrobjartur
Jul 13,2023Good experience and easy to order tickets coming from another country. Good info on travel and accommodation. The only thing I could perhaps recommend for new attendees is generally a better general view of the weekend as a whole. It took me some time to get a good picture of how this weekend was going to be as I have no experience going to any comic cons or anything like this (taking my son here for the first time). Captions on the photos would help as the pictures were a bit all over for someone who had no experience But this is not a big deal.