To leave a review you need to be logged in
Our mission is to help local vehicle owners be back on the road when they lose their car key, or simply their keys are broken or their is an electronic fault in the vehicle.
Thanks to our years of experience and the latest equipment, our trained technicians provide accurate diagnostics and fault finding for your vehicle outside of the main dealerships, at competitive prices in the Basingstoke area, in Hampshire.
Our services include Vehicle Diagnostic, ECU Remapping, Vehicle Keys Replacement and Auto Locksmith, Engine ECU Repair, Instrument Cluster, and Radio Code. All our services are covered by insurance.
Thanks to our very advanced equipment and specific programs, The Automotive Expert not only can operate directly with the end customers, but also provides essential support to all local garages and traders requiring complex electronic repairs in vehicles.
Reviews 69
Alison Powney
Feb 06,2025Great service from Daniele, identified the issue quickly, remedied within 2/3 working days (including getting part from Ford). Having been assured, by 2 other mechanics, the cost to repair would be so great it wouldn’t be worth it, I now have a repaired car at a very agreeable price - great job, thanks Daniele!
Cheryl Callender
Dec 23,2024Early BMWs had soldered battery cages in their sealed car fobs, making it nigh on impossible to change the battery so you have to buy a new one. I didn't know this until last week when my car told me that the key fob battery needed changing. Found The Automotive Expert on Google - so many 5 star reviews, I immediately emailed to see if they could help. What fantastic service, a new key fob programmed cheaper than the main dealer and it has a changeable battery for next time. Done in 30 mins, Daniele is just a superstar and all those great reviews are 100% deserved!
John Barlow
Dec 09,2024original email enquiry answered very quickly. The work itself was carried out very quickly and professionally at a reasonable price. Nice friendly couple and would highly recommend.
Matteo
Dec 04,2024Daniele’s competence is unique and his knowledge of various car models is more than extensive. DT is the only place where I bring my car for maintenance and resolution of issues. Highly recommended
Rocco Bruno
Dec 04,2024Excellent service, really professional. Great attitude, really good problem solving and communication skills. Highly highly recommended
ellahi
Nov 07,2024Highly recommend for Car key service and any electrical issues we have been using Daniel services for at least 10 years and always spot on
Nigel Burger
Nov 04,2024excellent service, 2 new keays supplied and programmed for our crafter, many thanks
Richard Ledger
Oct 28,2024Danny was very professional and fixed the problem I had very quickly for a reasonable price. I will recommend him to anyone with vehicle lock problems.
Kirstie y
Oct 10,2024I had a problem with the FRM in my BMW. Called The Automotive Expert as he was in my local village, fitted me in very quickly when I said it was my work car and needed urgently. Was fixed and working by the next day. Brilliant service - would highly recommend.
Mrs Elizabeth Chard
Sep 23,2024Danny knows his stuff. Bluetooth stopped working & my mileage lights were flashing on my Fiat 500. It wasn’t easy to get to but he fixed this within half a day , highly recommended.
Tony Patricolo
Sep 21,2024Went to see Daniele as I needed a spare key for my car . Within 1 hour, he successfully supplied, cut, coded and tested a new key. Excellent service. Thank you Daniele
Keith B
Sep 05,2024Daniel was very helpful and fitted me in at short notice to reprogram new key for my VW Transporter will definitely be going back to him to get my engine look at
Graham May
Aug 06,2024Astra H VXR van keyless control module had water damage, so obtained a second hand replacement. Daniele manageded to successfully retrieve Al necessary information from original and transfer to the replacement. This saved me a trip to a main dealer for recoding. Can't thank him enough. Great Value, superior service provided and I would highly recommend
Ludovico Anfuso
Jul 28,2024I had a problem with my keys; the buttons were broken, his service was quick and efficient. Thank you very much, I call him again for this matters.
Gerry
Jul 10,2024Great Service, Sorted my daughters car out quickly and professionally. Would definitely use again.
Rick Crosoer
Jun 26,2024Made a new key for my Volvo in one hour on the same day and at a fraction of the dealer price. Deserves more Stars.
Rory Messenger
Jun 25,2024Very good and quick service very nice man and very helpful
Neil Brooker
May 01,2024Excellent service and a top guy. Needed a remote key replacement and this guy was alot cheaper than the main dealer. Booked an appointment online and it only took 49mins. If you ever need a new key then this is the place to go.....100% recommend.
Sam Billowes
Mar 29,2024Absolutely brilliant service, friendly, quick and reasonably priced! Would recommend and would use again in the future if needed. My car went into a safety theft deterrent mode, turns out my key wasn't working, key replaced and fitted with the car very quickly!
Unit 5 -6 , 17 Aldermaston Rd, Gales Fuel Station, RG24 9JY, Basingstoke, GB
http://theautomotiveexpertltd.com
Emma Hughes
Feb 10,2025Exceptional service and brilliant work! Initially told my son’s car needed new instrument cluster at over £1,000 but Dan fixed for a third of the cost. 100% recommend! Will absolutely use Dan’s friendly and efficient service again without question!