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Reviews 165
Ruman Hussain
Sep 29,2022Welcoming brother, honestly a great overall service. My trainers came out mint as good as new especially after owning them for 4+ years. Pictures sent during the service always kept me informed. I would highly recommend sending your trainers to them as the quality of work is outstanding.
Maria
Sep 28,2022Can’t recommend these guys enough! Honestly brought my daughters Dior’s back to life. Excellent customer service. Will be back for sure. Thank you so much once again.
Josh O’Brian
Sep 23,2022Found James on Instagram and saw he has a good following and done some work for some well known faces and checked his work and thought boy this docs good. Took in 2 pairs of 110s which to be honest looked like they should be on a plate with chips they were absolutely soaked through with ketchup all absorbed into the mesh and the suede of my greedy3s and mints it looked like coffin time, however the transformation actually made me a bit emotional when I received the pictures on what’s app which by the way is so recent and interactive , quick responses excellent customer service , I was overwhelmed with joy . A challenge I thought wasn’t possible was made possible still shocked now don’t know how you did it but a massive thankyou to you and Ryan from the bottom of my heart will sing sneakerdoc from the roof tops till the day I die simple as. Class acts lads one extremely happy customer will 1000% be back . FYI ketchup isn’t kept in the house any more but can’t give up Garlic mayo so hope you got the remedy All the best lads Love ❤️
customer
Sep 23,2022Great service and quick turn around despite a bank holiday right in the middle, all 3 pairs looking fresh
Omar Phillips
Sep 22,2022Took 2 pairs of Jordan 6's in to get tidy before looking to sell. They look brand new and made me fall in love with them again. Quick. Good price, for sure will be using in the near future.
Samuel Monaghan
Sep 22,2022Trainers have come back looking absolutely amazing. You'd think they were brand new! So pleased with them. Top work from James and the guys, will definitely be using them again with my other pairs.
Hasnain Haider
Sep 22,2022Very fast and friendly service. 10/10 would reccomend. Shoes were perfect after.
Amanda Payne
Sep 17,2022Exceptional service, communication & work. Would give more stars if I could. THANK YOU ⭐️
Katherine
Sep 16,2022Amazing! Customer service is unbelievable and the quick turn around makes it even more fantastic. Nothing is too much for James, thank you! Can’t wait for you to bring more of my trainers back to life.
Callum Hinton-O'Brien
Sep 16,2022Great experience, easy process with a great turnaround and exceptional results can’t recommend enough. All delivered with refreshing customer service.
Jo
Aug 25,2022Brought my trainers back to life! Very quick turn around and very helpful! Would defo recommend! My trainers look brand new!
Haz Sales
Jul 23,2022I had a couple pairs of trainers cleaned, and they look brand new very happy with the service. Will definitely be using in the future 10/10, good price as-well, definitely worth it.
Direct Safety Solutions
Jul 22,2022The best there is…..incredible results every single time ⭐️⭐️⭐️⭐️⭐️
Lennon Tickle
Jul 20,2022Great service made my trainers look brand new again. Amazing customer service always gets in touch to let you know the progress on your shoes and times and dates they get delivered back to you 👍
Joe Seymour
Jul 19,2022Can't recommend The Sneaker Doc enough. Service is is brilliant and your trainers come out as good as the the day you bought them! What more could you want
Barry Thurston
Jul 15,2022My Loake brogues are so comfortable that I pretty much wore them every day for everything - with jeans or with a suit! But after 2 years it looked like they were pretty much ready for the bin until I thought I’d give these guys a go! Best decision ever - got my shoes back in a fantastic condition - not just resoled and reheeled but the tops just look like brand new! Wouldn’t hesitate to recommend them!
Alex Morgan
Jul 15,2022Honestly, this has been one of the best decisions I’ve made this year. I have two ‘new’ pairs of trainers. I was a bit sceptical as I have never had my trainers cleaned by anybody else, and frankly I’m more likely to get rid of a pair of trainers before I explore the option of getting them professionally cleaned. After sending in, I was just like “que sera” in my head, and 2 weeks later I got back off holiday with a plan to collect my trainers, and see the result. I was in awe, as my trainers were what I would consider a write off, a bit extreme i know. The freshly renovated trainers put a smile on my face that is still there today. Thanks to The Sneaker Doc, I can now wear my trainers with pride again, and have more options for my feet. 😁
JJ
Jul 10,2022James, the founder, from practically the outset was rude & unprofessional. He was sarcastic, accusative & the more we communicated the more his manner became aggressive! There was absolutely no transparency in the service he would be providing. Furthermore, he blamed me for miscommunications when clearly it was himself who miscommunicated information to me regarding the services that would be provided. In addition to this poor customer service, I was informed the job would only take approximately 2-3 weeks. I messaged during week 3 for an update & received no response. I messaged again (by this time it had been 6 weeks & with no response). I eventually received a response after 7 weeks in which they informed me that the delay was because of new offices being built. This does not excuse them from not getting back in contact with me for 7 weeks! The work itself was average & certainly not worth the wait or money for the services provided! I will not be using the companies service again due to this awful experience. If I could give no stars, I would have done so. I would 100% avoid!!
Greg C
Jun 25,2022Sent in a pair of battered Triple White Yeezy 350s and my Waverunners. Both look absolutely brand new and the customer service James provides is second to none. Can’t recommend The Sneaker Doc enough!!
The Sneaker Doc, Unit 2, Liberty Place, Sheepcote Street, B16 8AE, Birmingham, GB
http://thesneakerdoc.com
Tracey Mcmillan
Sep 29,2022This is the third time Sneaker Doc has cleaned trainers for me. Thrilled with the results each time. Service is perfection too, I (and my teenager) couldn’t be happier. Thanks a million !