Good service Quick delivery All good
Ordered a Bosch Jet Nozzle Lance, it never turned up and phoned the customer support team and they refused to do anything about it. I was told that I would have to wait 15 days, if it still has not arrived by then to call back. Very poor customer service and no effort to resolve the problem. I would not deal with this company again.
Great price and speedy delivery
Speedy delivery and good range of choice.
Easy to use website for placing an order, competitive prices and quick delivery. Would use again.
Came earlier than stated but not as quickly as thought.
Excellent price, service and delivery. Ordered 6 Strimmer line spools for my B & D heavy duty line strimmer. Tooled Up were much more realistic compared to other suppliers, had more stock and order arrived within a few days of placing order. 10/10 -well done again guys. AJ
Ordered four Makita MakPac Stackable Tool Boxes from Tool Box, but unfortunately 2 were out of stock to be sent later and they sent 2 wrong items, so not a good start. We offered to keep 2 items that were sent incorrectly as we could see we could use these items alongside our original order, but we were told that they would have to collect the wrongly sent items, then order them again if we wanted to keep them. Returning the items sent in error involved printing a label, a copy of the original invoice and printing and completing a lengthy returns form and of course repacking the item to their standards to ensure you don't lose your refund. We then had to contact them for the wrongly sent items to be collected between the hours of 8am and 6pm - not a set time! This was not up for negotiation, they had our money and they were keeping it until we did exactly as they asked - No meaningful apology given, just that this is their company process, take it or leave it, even though it was their error that put us in this position. As a result we asked them to cancel our full order and did what was necessary to return the wrong item - pending refund until it's returned safely to their depot. THEY THEN FAIL TO COLLECT!! Needless to say will not be using Tool Box or their returns company again and we cannot recommend them to others.
Great communication, quick postage and good packing. Will definitely use this company again. Thanks very much.
Easy to use website, great pricing, and super fast delivery. The cordless mower has more power than expected.
Absolutely thrilled with my purchases from tooled up. Really competitive prices. Quick delivery. Overall excellent shopping experience. Will definitely buy from them in the future.
Really happy with the set
Very happy with the tool and delivery time
I have recently bought Ozito 2600W Silent Garden Shredder. It has now been set up; with which I needed help because it is heavy; and it works fine. It is nice and quiet, shredding outcome depends on the material you try to shred. I was struggling with bamboo canes which were masticated but not chopped. I still need to do more practice to achieve best results, but so far I am happy with. It has options for adjusting the dimension of the shredded material, so I need to play with it for best results.
Items arrived quickly and were well packed.
Ordered, delivered all in a couple of days.
They didnt mess anything up.
Used cllick and collect for an ‘in stock’ item on Thursday, phoned beforehand to ask if it would definitely be available on Saturday - said yep as ‘in stock’. Wasn’t ready. so, if you don’t want to be let down - use a different supplier.
Great, fast delivery and only place I could find the item I wanted at a reasonable price WB00185010
Jo M
Apr 24,2023Good price, quick delivery, kept informed during the process.