My product arrived quickly and exceeded my expectations. I am really pleased with the service and quality of my purchase. I would have no problem with recommending Topto to everyone. You can buy with confidence! Thanks for the top service and quality.
After initially accepting a discount code, I noticed I had been charged the full amount. When querying this anomaly as soon as the charge came through, I was informed the code was only available for subscribers. Fine. Asked for the sale to be cancelled. Topto agreed to do so. Followed them up 3 times over the span of a week re the refund with no response. It took me escalating the issue with PayPal for them to get back to me. I was informed they could not process the refund because the item had already been dispatched. But that the could now honour the discount code. I had asked them to cancel the order on the day it was processed. Topto agreed and said they had done so. How was it that the item was posted? They’ve agreed to send me a return slip for the item which remains uncollected at the post office so that they can process the refund. 2 days later I am still waiting for the return slip.
So far so good. Communication was spot on with notifications, time of delivery, etc. Machine, feels very sturdy, the speed for spot polishing is excellent. Great company for a mug like me to do what I need to do. So far so good. Ta
Pathetic customer service, you get what you pay for, do some research first under powered rubbish
Product are good but they don't have free return if some one choose wrong product
Thanks for a very quick and easy purchase.
Good 👍 and nice packaging 📦
Web site easy to navigate
Very quick delivery packaged excellent
Quick delivery, price as per website. Product looks good
Great Customer Service! Quality Products at Great Prices! Very Fast, Low Cost Shipping! Can't Go Wrong With Topto.com.au!
Arrived within the time frame given and was exactly what was advertised thank you
Online order was so easy to do. Delivery was really quick. Loving the Hot Pink colour. Now everyone knows the tools are mine 👍🤣
Love the products and the cost
I was given the Topex 4v Cordless Glue Gun as a present and it has never worked. The USB cable provided was a dud, so I tried my own which at least got the charge light working. I left it overnight (for 2 days in fact) and it never heated up. Also there are no instructions which tell you how to charge/use the glue gun. I have emailed Topex/Topto 3 times with no responses from them. There is supposed to be a 1 yr warranty on the product, but how do you claim that if they don't respond. I would have given no stars if it was possible. Really disappointing!
They finally refunded me for the batteries, but I am still $20 out of pocket for having to pay for the return postage. If I could give them no stars I would because this has been one of my worst online shopping experiences. When I bought the batteries It did not say they would not fit my machine, that was conveniently added after my complaint. So don't even think about saying it was my fault. You are just con artists.
Excellent service and promptness
When I tested masonry drill bit and setting it stop when trying to drill thru like gears release the impact driver sound dry and crusty when working the drill bit kit is decent quality feel way to cheap for price not a fan of this set there is another design I’m after that’s topex which is pretty good from what I used but can’t find it… I believe this set would be great for light work not hard work…
All items of Topto are good quality and good services We are very happy using some items , like circular saw, staples, and so on. We highly recommend using this product before buying other products .
James McArthur
Sep 04,2023I bought the 125 angle grinder. This has to be the worst power tool I have ever bought. The battery takes longer to charge than it lasts when using.